Thaslim

Passionate ITSM Analyst @manageengine with over 3 years of experience in #ITSM. Tweet about #ITSM, #ITIL #IT, #servicedesk, #AI, #DevOps.

[Thaslim @itsm_thaslim]

[Happening TODAY] Free #webinar alert!

Register for our free webinar scheduled for TODAY at 10am BST and learn how to deliver effective services in the next normal presented by Vawns Murphy.

Book your spot now: https://t.co/8LMcSTMoNO

#ITSM #ITIL #Servicedesk #Helpdesk #IT

[ManageEngine ITSM @ME_ITSM]

Join this free #webinar and learn from @vawns, lead IT partner at Silva Homes, as she discusses how we can still deliver effective service by using a combination of people skills, technology, and best-practice frameworks. Don't miss out!

Register now: https://t.co/IVIdo3ynFe

[ManageEngine @manageengine]

Free #webinar alert!

Presented by @vawns, lead IT partner at Silva Homes:
"The #servicedesk and the next normal"

Join this webinar on August 25 at 10am BST.

Book your spot now: https://t.co/JpPzCObZ10

[Thaslim @itsm_thaslim]

Did the global pandemic and the shift to the new work model catch you off guard? Are you and your #servicedesk prepared for the post-pandemic (next) normal?

Join this #FreeWebinar led by Vawns Murphy, lead IT partner at Silva Homes.

Book your spot: https://t.co/8LMcSTMoNO

[Thaslim @itsm_thaslim]

Free #webinar: The #servicedesk and the #nextnormal
Presented by lead #IT partner at Silva Homes and #ITexpert, Vawns Murphy, on August 25 at 10am BST. Save your spot now: https://t.co/8LMcSTMoNO

#itsm #ITSupport #Helpdesk #custserv

[Greg Sanker @gtsanker]

#IncidentManagement must be radically focused on service restoration... and must collect enough information along the way to do #ProblemManagement at another time. #RCA #CSI

[Greg Sanker @gtsanker]

If you spend more than 30 minutes discussing what an #Incident is.... you might be over thinking it. #ITSM

[Zoho @Zoho]

In light of the current #COVID19 crisis in India, we're offering our software and solutions to all NGOs, healthcare departments, government institutions, and hospitals—at zero cost.

We've been working with some of them for a while and are now opening it up for others, too. 👇

[Thaslim @itsm_thaslim]

Register for this #free #webinar TODAY and learn how to extend #ITIL4 concepts to other departments, teams, and functional groups beyond #IT.

Date and time: TODAY at 4pm BST

Reserve your spot: https://t.co/2bTyrELdU3

[ManageEngine @manageengine]

Free #webinar alert!

Presented by @barclayrae, #ITIL4 architect and co-author: "ITIL® 4 and the #digitalenterprise - working beyond IT"

Join this webinar on April 27, 2021 at 4pm BST.
Book your spot now: https://t.co/p1CxEVR3Re

[ManageEngine @manageengine]

Register for our free webinar scheduled for April 27, 2021 at 4pm BST and learn how to extend the scope of #ITIL4 to non-IT areas of your organization. Presented by @barclayrae, ITIL 4 architect and co-author.

Save your spot now! https://t.co/xMrad1aGTB

#webinar

[Joe The IT Guy @Joe_the_IT_guy]

With everything that's happening in the way of technology and #AI advancement in #ITSM industry it can be easy to get carried away and forget the basics. So in this blog, I give some top tips on improving your #servicedesk. https://t.co/ahmKJ6YF7u

[Greg Sanker @gtsanker]

#ITSM paradox: Great ITSM tools don’t fix bad practices, and great practices aren’t possible without good tools.

[Thaslim @itsm_thaslim]

Join this free #webinar to learn from Barclay Rae, ITIL® 4 co-author, as he discusses extending the applications of #ITIL4 to non-IT areas in your organization. Register now: https://t.co/2bTyrELdU3

[ManageEngine @manageengine]

How do you unlock actionable insights from your ServiceDesk Plus data? Click here to find out: https://t.co/Mhemv3t5a4
#ServiceDeskPlus #ITanalytics

[Thaslim @itsm_thaslim]

@cricbuzz 🤔🤔🤔

[Thaslim @itsm_thaslim]

Free #webinar: ITIL® 4 and the #digital enterprise - working beyond #IT, presented by Barclay Rae. Register now at https://t.co/2bTyrF2PiD
#ITIL4 #DigitalTransformation #itil #itsm

[Sundar Pichai @sundarpichai]

Helpful new AI-powered features are coming to @GoogleMaps: the next generation of Live View indoors to help you navigate airports & malls using AR, weather & air quality information, eco-friendly routes for driving directions + more. https://t.co/pBnXoBQu1f

[Zen FI @zen_fi]

Everything is temporary, seriousness is a disease.

In three generations no one will remember you anyway.

[Joe The IT Guy @Joe_the_IT_guy]

The key to creating a culture of experimentation and learning is to make your people feel safe. Make it clear (to them) that mistakes won’t be punished – a “no blame” culture. https://t.co/cGEJleFhE9