@STCcare_BHR@kosa22bh@ZainBahrain@Batelco as i discussed with the agent in DM that my last decision is to cancel my contract really no need any kind of effort from your side.
contracted with other company for internet cannot afford two connections
1-
Very disappointed with the customer service from @STC_BHR
14 days without internet, many calls to their representatives only to be given excuse after excuse.
2 students at home, couldnโt attend online classes for 2 weeks.
@STCcare_BHR its been 14 days and i am still waiting for my problem to be solved.
14 days of no internet, 20+ calls to your service centre, 2 technicians coming to the house, 3 visits to your branches! no one is helping! just cancel my contract its will be a big help.
3_
I arranged another day off work - but 2nd technician decided not to show up at all!
Today agents came and were told to go to the branch, 3 times and each time we were told itโs an IT issue.
18 May to date, no internet and no help from STC.
4-
Totally unacceptable substandard service from STC
I am no longer continuing with STC, cancel my contract and Iโll be taking my business to another tele com company.
@zeyadalkhalifa@TRABahrain@NHBanabeela@Jamal_Al_Sayed
2-
I had to take time off from work to stay for technician appointments.
One technician turned up after 1 week to tell us - itโs not his job.
Spoke to numerous different agents from complaints department, who confirmed someone would come the following day.