Jahid Ahmed

[Jahid Ahmed @jaay_90]

@WestMidRailway the 15:23 service from Euston to Birmingham New Street has been cancelled. What alternative options are available?

[Jahid Ahmed @jaay_90]

@WestMidRailway Thank you for the update! I appreciate you following up on this. I'll look out for the email from Customer Relations and hope to hear from them soon. Thanks again for your help!

[Jahid Ahmed @jaay_90]

@WestMidRailway I raised a complaint in March. You offered compensation, asked for my details (which I sent), and then… silence. Do I need to file a new complaint just to get a response to the last one?

[Jahid Ahmed @jaay_90]

@WestMidRailway @WestMidRailway Thanks for looking into it. Appreciate you raising it - I’m a little baffled. I replied directly to the email on 3rd April with the account details, as requested. Nearly 2 months from the original complaint & still no movement? That backlog must be something else.

[Jahid Ahmed @jaay_90]

@WestMidRailway Case Ref: WMT1074899. I sent my account details on 3rd April — it’s now been 4 weeks with no response. The complaint was originally raised mid-March. Nearly 2 months in, and I’m still chasing. Is this normal procedure?

[Jahid Ahmed @jaay_90]

@easyJet Sent, please check inbox.

[Jahid Ahmed @jaay_90]

@easyJet I’m travelling to Marrakech tomorrow. Flying from BHX. I’ve checked in and got the boarding pass on my phone. Will I need to print the boarding pass? Using the boarding pass at BHX won’t be an issue. Conscious of any problems arising in Marrakech.

[Jahid Ahmed @jaay_90]

@bookingcom

[Jahid Ahmed @jaay_90]

@bookingcom I can’t find any hotels in Turkey—I've searched different hotel names across cities, but no results show up. Tried reinstalling and updating the app, but still nothing. What’s going on?

[Jahid Ahmed @jaay_90]

@One4allGiftUK There used to be an option where you could exchange a One4all gift card for an ASOS gift card. That option is no longer available. Do you know if it will return in the near future?

[Jahid Ahmed @jaay_90]

@One4allGiftUK @One4allGiftUK, what's the process for using my One4all gift card to shop at ASOS?

[Jahid Ahmed @jaay_90]

@One4allGiftUK So Essentially, I can only use my current gift card if its value matches the purchase. Can I supplement it by adding funds to the existing card I have?

[Jahid Ahmed @jaay_90]

@One4allGiftUK @One4allGiftUK I tried that method but transaction declined. The final amount is higher than the value on the gift card. The gift card amount doesn’t deduct off the final price & you can only select ‘one payment type’ at a time. What can I do now?

[Jahid Ahmed @jaay_90]

@currys is social media the only route to get your guys attention? I logged a complaint last week.Was told I’d hear back from you guys on the 3rd. 4 days later & still no form of contact! I called your customer service line &just simply fobbed me off. Customer service?! Shocking!

[Jahid Ahmed @jaay_90]

@WestMidRailway - I have a monthly pass (swift card), monthly direct debit. I’m currently working from home and not using the trains. Can I cancel my direct debit with the bank and when back to normal, I can call and get it reinstated back?

[Jahid Ahmed @jaay_90]

Asda Perry Barr

[Jahid Ahmed @jaay_90]

Popped into my lunch break into @asda. Bought @YorkshireTea bags, only to find them best before jan 2020. No way I’m drinking 160 cups of tea before end of jan! Sort it out @asda! Couldn’t even go back to store as lunch finished and no cuppa for my lunch. 😟 @AsdaServiceTeam

[Jahid Ahmed @jaay_90]

@WestMidRailway 16:40 train from Perry Barr to Walsall cancelled due to?

[Jahid Ahmed @jaay_90]

@WestMidRailway trains back to normal today after yesterday’s madness? Travelling from Bescot Walsall to Birmingham New street....