James Beard

Arsenal, cricket, it's all good.

[James Beard @jamesbeard1986]

@REDactionAFC Have started doing this for every game now

[James Beard @jamesbeard1986]

@HeheWaitWhut @__allyhowell

[James Beard @jamesbeard1986]

@Beer52HQ hey guys, really excited to receive this month's order but I thought you should know that @DXdelivery has on three consecutive days failed to deliver the order as scheduled. Might be a good time to review your logistics arrangements! 🙂

[James Beard @jamesbeard1986]

@DXdelivery hey guys, was expecting delivery 1238863790 but the tracker says 'Item received by DX but we have encountered a problem' and has for the last 24 hours. What's going on?

[James Beard @jamesbeard1986]

Hey @YodelOnline this was actually delivered to me about 5 minutes ago by a very friendly delivery driver, so thanks and keep up the good work! 😀

[James Beard @jamesbeard1986]

Hi @YodelOnline you failed to deliver a parcel (tracking # JJD0002249476076915) to my flat today stating 'We tried to deliver but the premises were closed'. Would've appreciated a call as I'm in the flat! What will you do now regarding delivering the item?

[James Beard @jamesbeard1986]

.@YodelOnline guessing you're swamped right now but I'd appreciate an answer on this. Still no indication per the website tracking service as to where the parcel is, and at no point during the day has there been an adviser available to speak to me.

[James Beard @jamesbeard1986]

@jet2tweets No that's fine thank you, your communications subsequent to my tweet on Sunday were comprehensive. Appreciate it's been a hectic few days for you guys so thanks for the response!

[James Beard @jamesbeard1986]

@jet2tweets am booked on LS1461 from STN to GVA tomorrow morning, am I correct in thinking this (and my return flight LS1462 on 22/3) is cancelled and I will be refunded?

[James Beard @jamesbeard1986]

@__allyhowell

[gunnerblog @gunnerblog]

.@Arsenal #WeCareDoYou

[James Beard @jamesbeard1986]

@VirginTrains Hi there, when will you be publishing a full timetable for the Bank Holiday weekend of 25-27 May? Need to get a return from London - Liverpool, your website seems somewhat vague at the moment...

[James Beard @jamesbeard1986]

@MadeToHelp hi there, called about the status of order 102137609 yesterday, specifically the lack of update on where the coffee table is. Haven’t had a reply yet, could you let me know what’s going on?

[James Beard @jamesbeard1986]

@VirginTrains I have DM'ed you. And it's not a case of me 'feeling that way'. It's a fact that you have failed to respond to my emails. I don't appreciate the somewhat glib tone of your response here.

[James Beard @jamesbeard1986]

@VirginTrains 'Award winning customer service'? Why has no one bothered to respond to my emails on delay repay cases VT0557309 and VT0553711 then, despite me chasing you up nearly a week ago?

[James Beard @jamesbeard1986]

@GWRHelp No seat reservation. Why on earth is 1st class not being declassified? Appreciate not a magic bullet but would help. Conductor had the cheek to say a weekend upgrade is £20 - the idea of having to pay extra for your ineptitude is beyond the pale.

[James Beard @jamesbeard1986]

@GWRHelp you've played a blinder once again, half the 1700 Bristol-Paddington didn't turn up and it's standing room only 🙄. Will you be offering some form of compensation to those of us standing up for the next 100 minutes??

[James Beard @jamesbeard1986]

@GWRHelp That doesn't really excuse the lack of information from staff. I honestly can't understand (maybe I'm stupid) how the train runs roughly as scheduled from Didcot to Reading and then just stops. Plenty of v unhappy passengers now crammed on another service.

[James Beard @jamesbeard1986]

@GWRHelp why did the 1629 reading to Paddington sit on platform for 15 mins before the driver told us there was no train manager and to get other services??? Your service today has been utterly shambolic.

[James Beard @jamesbeard1986]

@GWRHelp Not the explanation eventually given on train (overrunning engineering works) nor an explanation for why we've spent the last 10 minutes crawling through Southall at about 10mph. It's really not good enough.

[James Beard @jamesbeard1986]

@GWRHelp are you actually going to tell people on the 1033 to Didcot Parkway when the train is going to leave? Inexcusable lack of info