James Bishop Consulting

Modern Corporate Communications for sleek, streamlined businesses operating in today's ever-competitive, ever pressured business environment.

[James Bishop Consulting @JamesRBishop]

@LNER I spoke to Mike Proctor, Manager at Kings Cross about this. Like me, he was disappointed there was no walk-through by the guard and no evidence of his presence. I attach my email to your “Customers” email. No auto reply sent - another cut back??!! Prompt action expected.

[James Bishop Consulting @JamesRBishop]

It seems @LNER cannot be arsed to reply to messages now in addition to having no staff present on their trains. Shocking service.

[James Bishop Consulting @JamesRBishop]

Dear @LNER: 07.40 P’boro to Kings Cross. No guard announcements, no sign of any staff at all. Seat guarantee not honoured. How can I get my e-ticket endorsed for refund with no sign of any staff on board whatsoever?

[James Bishop Consulting @JamesRBishop]

Dear @LNER: 07.40 P’boro to Kings Cross. No guard announcements, no sign of any staff at all. Seat guarantee not honoured. How can I get my e-ticket endorsed for refund with no sign of any staff on board whatsoever?

[James Bishop Consulting @JamesRBishop]

@RIASInsurance Already cancelled! I have no time for poor service - companies like yours need to learn that some of us do not put up with it. It is 2024, digital tools have never been so sophisticated - you should be investing and ensuring they work properly.

[James Bishop Consulting @JamesRBishop]

Silly, silly @RIASInsurance … in a digital age, no sign of a promised email, no working online functionality, 20 min call queues and no sign of a call back after an hour means my car insurance policy purchased yesterday will now be cancelled. #carinsurance #poorservice

[James Bishop Consulting @JamesRBishop]

@LNER Please do. There were still people pouring off the train and I saw he scooted straight up the lift. His colleague seemed fed up he hadn’t been out of his cabin since Wakefield. Not a single announcement either. I’m going to officially complain - what is the email please?

[James Bishop Consulting @JamesRBishop]

@LNER To update you. The guard was at the OTHER END of the train and scooted straight up the lift within 2 mins of the train arriving at Kings X. The kitchen / bar lady on the train said he hadn’t left his cabin since Wakefield. No announcements. How is this acceptable?

[James Bishop Consulting @JamesRBishop]

@LNER That will be a no then. There obviously has not been a single member of on-board staff on this service which is absolutely shocking. And to make people not be able to validate their tickets because of your own seat guarantee failure is terrible. Really appalling service.

[James Bishop Consulting @JamesRBishop]

@LNER I’m standing in the vestibule of coach J. Any chance they could be bothered to come here?

[James Bishop Consulting @JamesRBishop]

@LNER There has been no sign of anyone at all. 11.10 from Peterborough. No announcements either. Nothing. Is there actually anyone on this train apart from the driver? Is there even a driver? Because it is far from obvious.

[James Bishop Consulting @JamesRBishop]

@LNER Still no sign of any staff on this train. Or any announcements. This is really shoddy, guys. How do I get my ticket stamped that there wasn’t a seat? Please tell me.

[James Bishop Consulting @JamesRBishop]

@LNER Please don’t make them get up and have to actually walk around the train. I wouldn’t want to disturb them 😂 There hasn’t been a single welcome announcement either on this journey. It’s pretty poor. Why can’t staff actually do their jobs properly anymore?

[James Bishop Consulting @JamesRBishop]

@LNER I’m on the train now. No announcement from the guard, no one walking around. How do I get my ticket verified? And on a bigger point, what is the point of your seat reservation scheme? Four times out of four journeys would indicate it is NOT WORKING.

[James Bishop Consulting @JamesRBishop]

A case study for all #PR practitioners on how NOT to do it, curtesy of the firm that can always be relied upon not to quite “get it”, @HalifaxBank

[Parabellum Investments @ParabellumNews]

Parabellum Investments has acquired the luxury #fashion retailer @Hervia marking our diversification into the luxury goods market. We look forward to working with #Hervia's excellent team as the UK's fashion sector continues to grow. Read more in @Drapers https://t.co/pqf1fyC70y

[Rami Cassis @rami_cassis]

A significant addition to the @ParabellumNews portfolio has been made with the acquisition of the luxury #fashion retailer, @Hervia. Not only does this reflect my own interest in the fashion sector, it also marks our entry into the luxury goods market. https://t.co/uZjedgsQ6q

[Rami Cassis @rami_cassis]

Digitalisation is the key for family offices to stand out from the competition, cater across generations and scale business growth.

The #FamilyOffices that are thriving today are the ones capitalising on technology to fuel their growth.

#digitalisation https://t.co/w72YWpe65A

[James Bishop Consulting @JamesRBishop]

I urge anyone using the cowboy outfit of @ee to reconsider suppliers at contract renewal. Currently on hold for 25 mins and counting. Yesterday 42 mins and call was dropped. Day before that 38 mins. Ongoing unreliable, terrible network coverage. Beware and be warned! #poorservice

[Parabellum Investments @ParabellumNews]

#Digitalization & complete adoption of all that Industry 4.0. has to offer will be at the centre of helping the #pharmaceutical sector generally, and the pharma #serialization software and #trackandtrace sector specifically, meet these new developments.
https://t.co/CKkQKTsrgW

[Parabellum Investments @ParabellumNews]

ieDigital has launched Interact Switch, a software product aimed at helping lenders speed up mortgage loans and cut costs.
#digital #software #mortgage #financialmanagement #financialservices
https://t.co/dtkaPscnl8