Jason and Greg

[Jason and Greg @jasonandgreg]

@HenryRothenberg @Enterprise Or let you land at an airport at midnight and one of the employees left with all the keys to the cars. Cars were there but no keys. And the response from @Enterprise was total silence.

[Jason and Greg @jasonandgreg]

Hearing @SouthwestAir gate agents (hate this for them) BEGGING people to gate check bags and offering…wait for it…a pack of Oreos or a pair of Southwest sunglasses is peak FAFO. Chaos. Stress. Desperation. All unnecessary. Caused by greed. Southwest isn’t the same. Sad.

[Jason and Greg @jasonandgreg]

My favorite part of our @SouthwestAir debacle today was the gate agent being mad that he had to gate check so many bags so he came into the plane to check the overhead bins. Flight attendant was pissed. This is the consequence of charging for bags. Chaos.

[Jason and Greg @jasonandgreg]

Our @SouthwestAir flight today was the most chaotic boarding I’ve experienced in 20 years. People had wrong seat assignments. Flight attendant and gate agent arguing. Then the crew and pilots chatted for 10 mins before they decided we were ready. On top of a 90 mins delay.

[DE'RON 🌞 @deronworld]

premiere pressure (jan. 1, 2011)

[Jason and Greg @jasonandgreg]

Another @SouthwestAir flight and the boarding is a nightmare. How is this better than the original process? The front bins are full (I’m group 1) already so now people have to go against the flow to get bags. Seriously. 15 years of southwest and it’s time to change.

[Jason and Greg @jasonandgreg]

We’ve been @SouthwestAir customers for 15 years. Cardholders. A List Preferred. This new Southwest is hugely disappointing. The new boarding is utter chaos. Paying for extra leg room and being on planes with no extra legroom. Employees aren’t friendly. Awful.

[Jason and Greg @jasonandgreg]

@JeannesTweeting @BestNashTransit @EPA @robbystarbuck @mattvanswol Disgusting. These crews are doing their best (despite NES leadership failures). But here’s a solution: get your ass out there and help them.

[Jason and Greg @jasonandgreg]

@brianstelter So we knew screen based instruction failed during the pandemic so we doubled down and it still doesn’t work? Those computer companies made billions at the expense of our kids. Sounds about right.

[Jason and Greg @jasonandgreg]

The @Budget at LaGuardia is horrid. Been here an hour and still waiting. It seems the computer systems are so difficult to use it’s taking forever. Do better.

[Jason and Greg @jasonandgreg]

Very let down by @SouthwestAir A member of group has a 4 year old son who’s in the ER with appendicitis and they want to charge $200 for a flight change. What happened to the airline of love? Seriously. Long time customer and this is just not ok.

[Jason and Greg @jasonandgreg]

Hey @united my flight keeps changing and is delayed for a couple hours. Can you at least get me a united club
Pass?

[Jason and Greg @jasonandgreg]

Ummm @sonicdrivein …when the food you get isn’t even close to what you ordered…I mean…

[Jason and Greg @jasonandgreg]

@SouthwestAir we are just sitting here. 15 minutes. No one has said a word about why. Flight 3698.

[Jason and Greg @jasonandgreg]

Check out Greg's video! #TikTok https://t.co/x13OJuduer

[Jason and Greg @jasonandgreg]

We got popcorn chicken from @Publix and we bit into a fried popcorn chicken and the inside was COMPLETELY raw. Disgusting. Threw away the entire platter.

[Jason and Greg @jasonandgreg]

Why is @Xfinity customer service so bad? Like everything has to be so difficult. Saw 3 different customers leave the store unhappy.

[Jason and Greg @jasonandgreg]

@NC5

[Jason and Greg @jasonandgreg]

We fly @SouthwestAir so much have over 2 million miles but they want us to leave our 4 year old in c45 or have her sit alone on the plane. Good to know that’s the Southwest heart. Just very disappointed after being loyal customers for years.

[Jason and Greg @jasonandgreg]

So much for @SouthwestAir heart and customer service. They assigned us A1 and A2 but our 4 year old C45. The agents at the gate were RUDE and refused to help. Said we could board in C group even though we probably wouldn’t get to sit together.