It's now been 16 weeks @HM_Passport. After 6 phone calls, 2 emails to expedited service, 1 online inquiry, 1 online complaint and no returned calls from your progress team I still don't have a passport. Can you please help?
@HM_Passport 15 weeks since I submitted my application, you called me - after 4+ hours of hold I was disconnected at 18:35 when the office closed. What do I need to do to get my passport?!
@benprice84@PatBeardmore@Wimbledon I had the same thing happen. @Wimbledon took away my Court 1 and left me with Ground Entry. Who sends an email at 8PM and isn’t available to answer the phone?