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But was refused the option. Their son was distraught. Every employee was less than friendly and we were told we could get a refund yet were given no receipt or amount. The customer service was awful. Think twice before booking @SpiritAirlines#yougetwhatyoupayfor
Yesterday I flew with a team from Nicaragua on @SpiritAirlines. After going through customs we had to make a connection in Ft Lauderdale in an hour but had to recheck our bags. We waited 30 minutes at baggage claim before ever seeing a bag. Part of our group made the flight and
informed the Spirit people that we were right behind them but one of our team members was pushed out of the way by the Spirit employee and slammed the door. Needless to say we missed our flight as did the man whose wife tried to get off the boarding ramp with their autistic son