John Chung

Oriental-welsh boyo-san doing the things I want to do for as little money as possible. Views and Opinions are my own

[John Chung @jchung07]

@Hertz how is it more expensive by logging into my Hertz Gold Account than being a non member? Is the loyalty program a scam? #hertz #loyalty #points #scam?l

[John Chung @jchung07]

@SportsDirectUK you need to update your closing time on your website at your Thurrock branch as the website is at 8:30pm whilst they turned me away at 8:15pm ish. Waste of an hour driving there.

[John Chung @jchung07]

@bookingcom 2 months of raising the same complaint… the latest…how long till I get a reply 🤔

[John Chung @jchung07]

After an hour https://t.co/1yP4WUOC8l have disconnected the call. I guess I will read in my notes, that they tried to call me back but no success. They rung once and hung up…🤣🤣🤣
If you are going to pay for a customer service team, why don’t you do it properly
#cowboys 🤡🚗

[John Chung @jchung07]

https://t.co/1SMxC2M22R telling me that emails are not instant because of time zones…🤣🤣🤣
Do their customers actually believe this?
@bookingcom #customerservice #amateurhour #fail

[John Chung @jchung07]

Genius @OVOEnergy

How to get great feedback 100% of the time!

#ovo #ovoenergy #customerservice #doingthebasicspoorly #facepalm

[John Chung @jchung07]

@Sonos - @Barclays was just over 6 hours… let’s see how you fair, as your chat rooms are making up policy on the fly… 2 reps, 2 complete opposite policies…

[John Chung @jchung07]

After this last year, I don’t think the UK should rush into appointing a new PM. We just need to be single for a while

[John Chung @jchung07]

@BarclaysUKHelp

[John Chung @jchung07]

@Barclays @BarclaysUK - on the phone since c19:03. It’s now 21:47. apparently someone is going to answer my call shortly. Just looked, call centre shuts at 21:00 🤔

If you need someone to run the ops for the retail bank, slide into my DM’s, cos you are overpaying the incumbent.

[John Chung @jchung07]

@BarclaysUKHelp Hi Craig. It says on the website, that I can make a complaint online, can you provide the link? The link you have provided is for everything but online.

[John Chung @jchung07]

@BarclaysUKHelp @Barclays @BarclaysUK

[John Chung @jchung07]

@BarclaysUKHelp @Barclays @BarclaysUK

🤣🤣🤣 you can’t make this up…
”you can chat to us anytime online…”🤣🤦‍♂️

Currently 3hours 43 - good job there isn’t a financial thing happening in the market..

[John Chung @jchung07]

@BarclaysUKHelp @BarclaysUK @Barclays now look at the opening times for the mortgage department…like this is primary school stuff…

[John Chung @jchung07]

@BarclaysUKHelp I want to talk to some one about a mortgage…been on hold for almost 10 hours and cut off several times.

[John Chung @jchung07]

@BarclaysUKHelp The longer I spend looking at @BarclaysUK @Barclays, the more I realise how incompetent they are at getting the absolute basics right. The website suggests going to the app chat function for help…🤦‍♂️ #customerservice

[John Chung @jchung07]

It’s literally the basics of running a call centre. 🤣🤣 #customerservice
#pissupbrewery

[John Chung @jchung07]

@abskebabs3 @Barclays I would recommend missing a payment. They will soon be Calling you….

[John Chung @jchung07]

@jsanson I doubt it…. They will probably get a bonus twice that of last year…

[John Chung @jchung07]

@Romaisk Happened to me aswell 2 hours in and then cut off… @Barclays @BarclaysUK are content with mediocrity and incompetency… the phone system is the absolute basics.