@RailMinIndia We are traveling in train no 20937, PNR 8717369901. For the past 2 hours, the AC hasn't worked, and the fans have been off for 1 hour. There's no responsible person here to help. If anyone falls ill due to this, who will be accountable? @AshwiniVaishnaw
@DRM_BVP@RailwaySeva@RailMinIndia Issue remains unresolved and no one has contacted. AC and fans are still not working. Such replies feel like delay tactics.
- Is any refund processed for customers?
- Is there any recovery from those responsible?
- Any alternative solutions offered?
@PMOIndia
@RailMinIndia@IRCTCofficial@PMOIndia@AshwiniVaishnaw
Example of Howz irresponsibles railway Department
11013 Train Running 17 Hrs Late
Want to Cancel Windows Ticket
But neither IRCTC / 139 nor 14646 give proper information
PNR No. 8200622846 not travel due to so such late
@drmsbc@RailwaySeva Reservation office??
Online platform IRCTC also denied to cancel the ticket due to chart prepare and chart prepare yesterday night
Due to late of 17 Hrs passenger not travelling so how passenger cancel before chart??
@RailwaySeva Response of 139 saying that we are unable to provide information for windows ticket kindly contact 14646 and they replied kindly contact 139 then again contacted and Senior team leader Rajput says we can't do anything you need to go window
@drmsbc@RailwaySeva Yesterday night till 23:00 Showing that train is coming as passenger age is 65+ when he knows from other trains running late he goes ticket counter it was closed how they cancelled it's ticket?
Passenger started journey morning 07:45 by Road
Now he is in traveling how they reach