jdwilliamshelp

Welcome to the official Customer Service for JD Williams. Need help or got a question? We're here Monday-Friday 8am to 7pm. Weekends 8am to 6pm.

[jdwilliamshelp @jdwilliamshelp]

If you need any help and support or to speak to our team, head over to https://t.co/JIm1UUDN2I. Our DM's are not monitored.

[jdwilliamshelp @jdwilliamshelp]

@JBo1878 Hi Jeni

I'm really sorry this has happened.

We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here:

Full Name (as register on your account)
Account Number
Your date of birth
Address & Postcode

[jdwilliamshelp @jdwilliamshelp]

@ellisd479 Hi,

Thank you for getting in touch. Yes our lines are open.

[jdwilliamshelp @jdwilliamshelp]

@marnswelsh Hi Marnie

I'm really sorry this has happened.

We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here:

Full Name (as register on your account)
Account Number
Your date of birth
Address & Postcode

[jdwilliamshelp @jdwilliamshelp]

@ExclPaint Hi

I'm really sorry this has happened.

We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here:

Full Name (as register on your account)
Account Number
Your date of birth
Address & Postcode

[jdwilliamshelp @jdwilliamshelp]

@ClaireyBeary4 Hi

I'm really sorry this has happened.

We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here:

Full Name (as register on your account)
Account Number
Your date of birth
Address & Postcode

[jdwilliamshelp @jdwilliamshelp]

@Simon_Clemson Hi Simon

I'm really sorry this has happened.

We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here:

Full Name (as register on your account)
Your date of birth
Address & Postcode

[jdwilliamshelp @jdwilliamshelp]

@robstanley89 I am sorry that the price is higher. Please place your order as usual and when it is despatched, kindly let us know, and we will do a price match for you. I'll need to note this for you. Can you DM us your full name, full address and date of birth?

Please get in touch.

[jdwilliamshelp @jdwilliamshelp]

@F1ght3r_X Hi Shane

I'm really sorry this has happened.

We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here:

Full Name (as register on your account)
Account Number
Your date of birth
Address & Postcode

[jdwilliamshelp @jdwilliamshelp]

@AislingCONeill Good day Aisling,

Please accept my apology for the disappointment caused with your recent order. I would be happy to look into this for you. Kindly DM us with your full name, full address, your email address and telephone number as registered to your account.

[jdwilliamshelp @jdwilliamshelp]

@Secret_Gadget Hi Yvonne

I'm really sorry this has happened.

We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here:

Full Name (as register on your account)
Account Number
Your date of birth
Address & Postcode

[jdwilliamshelp @jdwilliamshelp]

@newtothebus Hi

We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here:

Full Name (as register on your account)
Account Number
Address & Postcode

[jdwilliamshelp @jdwilliamshelp]

@MichaelaHapgood Hi Michaela

I'm really sorry this has happened.

We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here:

Full Name (as register on your account)
Account Number
Address & Postcode

[jdwilliamshelp @jdwilliamshelp]

@user53587 @user53587 Hi

We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here:

Full Name (as register on your account)
Account Number
Address & Postcode

Look forward to your response.

[jdwilliamshelp @jdwilliamshelp]

@user53587 Hi

We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here:

Full Name (as register on your account)
Account Number
Address & Postcode

Look forward to your response. https://t.co/PUGOvkLZi5

[jdwilliamshelp @jdwilliamshelp]

@RsWinterWhite Hi Winter

We’re happy to look into this for you! Please could you send us a DM/ private message including all the details here:

Full Name (as register on your account)
Account Number
Address & Postcode

[jdwilliamshelp @jdwilliamshelp]

@CaraFord7 Hi Cara

Please could you send us a DM/ private message including all the details here:

Full Name (as register on your account)
Account Number
Address & Postcode https://t.co/PUGOvkLZi5

[jdwilliamshelp @jdwilliamshelp]

@WomanisGenius Hi Wendy, we are sorry to hear that you are having issues with the discount code.
Could you kindly send us a private message with your full names, first line of address including postcode and customer number please.
Looking forward to your response.

[jdwilliamshelp @jdwilliamshelp]

@crazyyetnormal I am sorry that you are having issues purchasing with us.

Please use the website, not the app
If you are signed in, sign out and back in with your customer number, do not use your email address
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If you are still having issues, please let us know.