Jeff Burn

Granddad, Dad, Husband.

[Jeff Burn @jeffreyburn]

@BritishGas hi, I recently had my electricity and gas meters updated by yourselves. I also had a new smart meter fitted. I was asked for meter readings a few days ago and have discovered that the smart meter reads “not commissioned”How do I get this looked at?

[Jeff Burn @jeffreyburn]

@NHSBSA_OHS
I have tried to apply for a new card but received a reply saying I already had one. Then when I try to apply for a replacement it says it can’t find my details.

[Jeff Burn @jeffreyburn]

@virginmedia could you let me know how I can obtain an additional power adaptor for my stream box

[Jeff Burn @jeffreyburn]

@RedRoseMichelle Great call she’ll well done

[Wor Flags 🏴🏳 @worflags]

We appreciate mistakes can happen, but unfortunately there are more reports of flags being taken home.

If anyone has taken them, please return them ASAP. Paid for by fans, for fans. Please RT to keep pushing the message.

Thank you 🏴🏳️

[Jeff Burn @jeffreyburn]

@Centr_Ale @craftbeerncl @cheers_ne @CheersPal @the_Crack @NorthEastTweets @NewcastleNE1 @LNER @beerpornstar @beeryeti @Beertography1 Sad but good news, I’ll be 9 paydays behind you! Congratulations and best wishes to Ellen on her new career.

[Jeff Burn @jeffreyburn]

@geordiedentist Would you go so far as saying they were a bunch of Prix?

[Jeff Burn @jeffreyburn]

@90min_Football @Carabao_Cup Newcastle

[Jeff Burn @jeffreyburn]

@geordiedentist @GeorgeHGMitchel Sad to hear that mate, thoughts with your family.

[Jeff Burn @jeffreyburn]

@CityofnclGC Should be, more like! Wasn’t that a choice available when NWL were doing the flood works a few years ago?

[Jeff Burn @jeffreyburn]

So, it’s now 12 days since @KLM_UK lost out bags en route to our @CelebrityCruise no sign or indication of when we will if ever see our bags again. Their system says they are in Rome but nobody can find them. You couldn’t find two companies who care less?

[Jeff Burn @jeffreyburn]

@KLM_UK’s version of customer service. Because they think it’s in Rome the case is closed. The reason I know it’s not in Rome because me and my wife searched through a mountain of “lost” bags for two hours this morning. Shambolic airline.

[Jeff Burn @jeffreyburn]

@CelebrityCruise @KLM_UK @HaysTravel My wife just spent the last two hours in Rome airport searching for our cases in a mountain of luggage, no sign of them, don’t suppose you would know where they are?

[Jeff Burn @jeffreyburn]

7th day of our cruise, still no sign of our cases or any update from @KLM_UK.
@HaysTravel @CelebrityCruise would love to hear why you choose to partner with KLM as their customer service and history of lost bags reflects badly against you. 10 other people on our cruise no bags

[Jeff Burn @jeffreyburn]

@CelebrityCruise @KLM_UK @HaysTravel I have DM’d you the details, your staff on board assured me that our cases would be in FCO awaiting our collection, they are not. Was this ineptitude or just a lie to placate us?

[Jeff Burn @jeffreyburn]

@KLM_UK If you check your records I have been in DM contact with you for over a week in which you assured me that our cases were in FCO and were awaiting us collecting them. Was this a lie?

[Jeff Burn @jeffreyburn]

@KLM_UK I am today travelling back home from Rome. Still without our cases 11 days since we arrived. They are not in Rome waiting for us as you promised Would love to know what you are going to do to get my cases back to me. AWFUL AWFUL AIRLINE.

[Elizabeth Turnbull @Elizabe01745631]

@MaureenBurn @KLM_UK @KLM_UK your customer service is a disgrace! You've got the luggage, why is it so difficult to get it delivered to one of the ports on the itinerary. We're talking Europe, not Australia...surely it's not that difficult!!!

[Jeff Burn @jeffreyburn]

@KLM_UK 4 your airline ever again and will recommend to as many people as I can not to use you!

[Jeff Burn @jeffreyburn]

Day 6 of no cases, and the best that @KLM_UK can come up with is, your bags were in Rome yesterday morning and we’ll let you know if something happens, plus we now can’t get on to their bag tracker as it’s over 5 days! #appalingcustomerservice

[Jeff Burn @jeffreyburn]

@KLM_UK Frankly insulting, The fact that you need to break open our cases to find out who they belong to. Makes a complete mockery of your “system”. Finally I now find after 5 days I can’t access your worldwide baggage tracker. Your company are an utter joke, I will never ever use your..