Jennifer Kavanagh

[Jennifer Kavanagh @jenavieve]

Horrific customer service from @currys Hours on the phone about my elderly parents brand new faulty oven. Promised calls not made and refuse to log a complaint or escalate. @BBCWatchdog please help!

[Jennifer Kavanagh @jenavieve]

@robjbeech @ScotRail I didn’t know about commission. I’ve made the change to use bus or drive to office and park for free now, it’s just dirty practice from SR!

[Jennifer Kavanagh @jenavieve]

This will be my last ever journey with @scotrail APPARENTLY they’ve had a policy for years where you will be charged a penalty fare for buying a ticket on the train! First I’ve heard!… https://t.co/OMxpNu0FgR

[Jennifer Kavanagh @jenavieve]

@Hermesparcels Just came home from work as a ‘key worker’ to find my parcel left on the doorstep. Not a remotely safe place and not the retailers fault

[Jennifer Kavanagh @jenavieve]

@ScotRail Good to know I was right that there is no legitimate reason! Just a sign...not at the station I was at. Wonderful! Hopping back in my car! 🚗

[Jennifer Kavanagh @jenavieve]

@ScotRail Probably would have been basic customer service to make customers aware. Is there a legitimate reason to only sell the most expensive fares?

[Jennifer Kavanagh @jenavieve]

@LNER @VirginTrains can I have your complaints team contact details. 7 weeks of trying to work with your customer service got me nowhere!!

[Jennifer Kavanagh @jenavieve]

@TheShowstoppers at the circus

[Jennifer Kavanagh @jenavieve]

@Ryanair your update says flight from Budapest is cancelled but I’ve had nothing from you. Now stranded in Hungary with nowhere to stay!

[Jennifer Kavanagh @jenavieve]

@DPD_UK your complaints 'manager' Dave Pilgrin has just called me a liar and when I asked for his manager's name, hung up on me!!!

[Jennifer Kavanagh @jenavieve]

Clearly @DPD_UK don't have enough drivers or customer service staff. 55 minutes in call queue and counting

[Jennifer Kavanagh @jenavieve]

@DPD_UK 3 days in a row you've not delivered my parcel and won't even let me pick it up. 4 hours of calls and no one will explain why!

[Jennifer Kavanagh @jenavieve]

@DPD_UK sitting in for 3rd day waiting for my 'guaranteed' delivery. 40 minutes on the phone to be told it might not come today. #Furious

[Jennifer Kavanagh @jenavieve]

@BBCSport why keep the camera on Bradshaw when she clearly trying to have a private cry!? #shameful #crapreporting #oneofyourown

[Jennifer Kavanagh @jenavieve]

@Dorothy_Perkins have just ruined my day!

[Jennifer Kavanagh @jenavieve]

Shock @VodafoneUK non existent customer service strikes again #dontusethem #cancelling

[Jennifer Kavanagh @jenavieve]

Enjoying a cheeky little red wine before @DeadSimplePlay

[Jennifer Kavanagh @jenavieve]

@peterjamesuk can't believe I didn't know Dead Simple was a play now. So glad I haven't missed it in Edinburgh #weekendplanssorted

[Jennifer Kavanagh @jenavieve]

#isitok that they killed the Downton Abbey dog because she was called Isis?

[Jennifer Kavanagh @jenavieve]

@VodafoneUK oh great....another form!!