Rob Beech

[Rob Beech @robjbeech]

@flowergirl_lon @SouthernRailUK #turnupandwhat ?

[Rob Beech @robjbeech]

@TheGothhausen @jeffprestridge @CrossCountryUK Have a single ounce of resilience perhaps? Around 80,000 people would have used their trains today and hundreds of thousands more have had their journeys affected negatively by it from the resultant overcrowding. We should not accept this can happen from one simple power issue.

[Rob Beech @robjbeech]

@barney_bum @nonstopeurotrip @LNER Or at a ticket office, if you can find one open with a member of staff able to sell a ticket.

[Rob Beech @robjbeech]

@HarryStill10 @nonstopeurotrip @LNER It’s important to note it’s not just LNER. Some services from Avanti, EMR, XC (when enough competence allows them to actually operate some trains) and others have been playing this dirty game too.

[Rob Beech @robjbeech]

@nonstopeurotrip @LNER It’s a money making con from a corrupt railway. Nothing more nothing less. You’ll get parrot fashion responses from the excellent hard working staff on the ground / on here but the top and bottom of it is passengers are a hindrance to the operation of the railway.

[Rob Beech @robjbeech]

@ignVelix @Smallsie4556 @EastMidRailway That are managed by Network rail which is publicly owned?

Yes those.

[Rob Beech @robjbeech]

@CrossCountryUK @basculerascule Absolutely nobody benefits from this sort of ruling, not even yourselves. There’s an opportunity there to let a passenger travel earlier to stop them arriving late as the railway has let them down but you’d sooner be unhelpful to make their life difficult (and cost AWC money).

[Rob Beech @robjbeech]

@ScotRail @wrmkay Didn’t the RDG retail standards guide used to say as part of their impartiality regulation that split fares shouldn’t be offered where a through fare is available (unless the customer asks for it of course in which case it becomes acceptable) ? Does that regulation still exist?

[Rob Beech @robjbeech]

@rhydy @adsreilly @LNER Came here just for this.

[Rob Beech @robjbeech]

@Doug_Paulley @Se_Railway #turnupandwhat

[Rob Beech @robjbeech]

@MarkFra01176222 @Train_PlaneHub @AvantiWestCoast @transportgovuk That’s absolutely still the case from a legal perspective. But in the real world, if they simply don’t bother and leave you stranded over night what are you going to do about it? There’s no regulatory body with a spine so they do as they please and get away with it.

[Rob Beech @robjbeech]

@CalSleeper @BeaumontLuke Can you link to the legislation or your own policy that says where this is mandatory. I’m not suggesting you’re passing the blame onto regulation here but you could forgive me for questioning this. I suspect deep down you agree it’s ridiculous on a sleeper train late at night.

[Rob Beech @robjbeech]

@swtrains_watch @SW_Help @Heidi_Labour It’s a shame but this is essentially what the railway has become, a hostile environment. I won’t comment on the specific case but it is very much an easy picking situation with revenue teams. Pick on great aunt Doris as she won’t smack you in the teeth and probably has savings.

[Rob Beech @robjbeech]

@EastMidRailway It’s quite alarming to see accessible toilet facilities reduced on the vast majority of trains between Sheffield and St Pancras today, is that normal?

[Rob Beech @robjbeech]

@swtrains_watch @SW_Help You can strip the money it ends up costing by doing it this way. Only a third of people will claim delay repay in the first place. They’ll (wrongly) reject a good chunk of them and most won’t appeal. As for taxis, they’ll fob everyone off after the fact. All operators do this.

[Rob Beech @robjbeech]

@LNRailway good morning. Could you tell me where the ticket machine is located at Garston station please. Your website suggests it has one. Thanks.

[Rob Beech @robjbeech]

@TPEassist Ok. It’s the ticket that changes at Preston but the passenger carries on through to Manchester Oxford Road so that sounds like a good plan for them to upgrade on the day. Thanks for your help.

[Rob Beech @robjbeech]

@TPEassist Hi folks, is your £25 weekend fist still a thing and if there was a pair of split tickets (Edinburgh to Preston and Preston to Sheffield via Manchester for example) do both need to be upgraded using a Edinburgh to Manchester train or just the 1 upgrade fee?

[Rob Beech @robjbeech]

@JohnTillUK The railway is a hostile environment today. As passengers we are not really wanted there, we are merely a hindrance to the successful operation of the railway.

[Rob Beech @robjbeech]

@RoseHappy4Ever @EastMidRailway Yes, initially. Ultimately Network Rail (known as the tax payer) will fund any costs incurred by this incident. That includes taxis and hotels and the compensation to the operators for the delay, a tiny percentage of which will be paid out to passengers in delay repay.