Rob Beech

[Rob Beech @robjbeech]

@EastMidRailway It’s quite alarming to see accessible toilet facilities reduced on the vast majority of trains between Sheffield and St Pancras today, is that normal?

[Rob Beech @robjbeech]

@swtrains_watch @SW_Help You can strip the money it ends up costing by doing it this way. Only a third of people will claim delay repay in the first place. They’ll (wrongly) reject a good chunk of them and most won’t appeal. As for taxis, they’ll fob everyone off after the fact. All operators do this.

[Rob Beech @robjbeech]

@LNRailway good morning. Could you tell me where the ticket machine is located at Garston station please. Your website suggests it has one. Thanks.

[Rob Beech @robjbeech]

@TPEassist Ok. It’s the ticket that changes at Preston but the passenger carries on through to Manchester Oxford Road so that sounds like a good plan for them to upgrade on the day. Thanks for your help.

[Rob Beech @robjbeech]

@TPEassist Hi folks, is your £25 weekend fist still a thing and if there was a pair of split tickets (Edinburgh to Preston and Preston to Sheffield via Manchester for example) do both need to be upgraded using a Edinburgh to Manchester train or just the 1 upgrade fee?

[Rob Beech @robjbeech]

@JohnTillUK The railway is a hostile environment today. As passengers we are not really wanted there, we are merely a hindrance to the successful operation of the railway.

[Rob Beech @robjbeech]

@RoseHappy4Ever @EastMidRailway Yes, initially. Ultimately Network Rail (known as the tax payer) will fund any costs incurred by this incident. That includes taxis and hotels and the compensation to the operators for the delay, a tiny percentage of which will be paid out to passengers in delay repay.

[Rob Beech @robjbeech]

@markcreid @thetrainline It would be better for customers if they lost their accreditation as they would have done years ago if the whole thing wasn’t so corrupt.

[Rob Beech @robjbeech]

@Nikki9712957931 @BruceDevlin Agreed, but then LNER don’t even keep their toilets and waiting rooms open until the end of service at some of their stations so I doubt there will be an improvement.

[Rob Beech @robjbeech]

@JoCollina @LNER @genesongs Given that the seats are full and there are often 150 people standing on the train where do you suggest those standees go? Many of them have paid more for their ticket than those with seats. Do we just say “sorry try tomorrow”?

[Rob Beech @robjbeech]

@EastMidRailway @tehgob_66 @northernassist @TPEassist Advance singles are absolutely refundable if there is disruption, the conditions of travel are very clear on that. where on earth have you made that rule up?

[Rob Beech @robjbeech]

@swtrains_watch @JohnTillUK My local station to York (3 trains) used to be 1hr 48m total (of which only 50m of that was on train, the rest being connection time), it’s now over 3 hours due to changing times around. For reference It’s 1hr25 to 1hr35 by car.

[Rob Beech @robjbeech]

@swtrains_watch @JohnTillUK Whenever things get retimed nowadays (particularly on local services or connections to and from) they always seem to get much longer wait times meaning connections are less likely to be missed but the overall journey time increases massively to the point it’s less viable.

[Rob Beech @robjbeech]

@JohnTillUK There’s often multiple connections that would be missed by people in these circumstances, if the operator just held them all by default this could have a knock on effect for most of the day. Unfortunately in many cases even when they say they’ll hold a connection it’s a lie.

[Rob Beech @robjbeech]

@EJ_McGuinness @AmexUK @HSBC_UK @monzo @SouthernRailUK Ed, CCTV on the railway is entirely for the benefit of the railway, if they’re not losing out they will be unlikely to consider helping. The BTP are a box ticking exercise to make it look like you might be safe on public transport.

[Rob Beech @robjbeech]

@EastMidRailway Apologies. We’ve been lied to, not held at all, infact our train was held at a red to let the Worksop train go. Probably 20 taxis for passengers then. Quite poor.

[Rob Beech @robjbeech]

@EastMidRailway given the late running of the 1935 from St Pancras to Nottingham will you be holding the 2125 Worksop train at Nottingham or will we be having a fight for a taxi again?

[Rob Beech @robjbeech]

@EastMidRailway I believe they may have been able to sort this. (G is at the front though :) ) thanks for the help.

[Rob Beech @robjbeech]

@EastMidRailway They’re nowhere to be found, naturally.

[Rob Beech @robjbeech]

@pingenet @EastMidRailway That train has been cancelled 5 times in the last 6 months and has a 56% on time arrival score.