Jennifer

[Jennifer @jentamburro]

@HiltonHotels @HamptonByHilton Stayed at Hampton Inn Harrisonburg South 4 nights.. requested every morning for housekeeping service to make up bed and replenish missing Kleenex. Never happened. Super frustrated. Looks like Country Inn and Suites next year.

[Jennifer @jentamburro]

@lenscrafters Just sending a shout-out to Ashley in the Harrisonburg, VA, Valley Mall store for her excellent and patient service as we shopped for sunglasses on Black Friday. Lots to try on; lots of questions - she was great. #customerservice #lenscrafters #VisionforService

[Jennifer @jentamburro]

@samsoniteUSA Shipped badly damaged suitcase to you for repair Sunday evening. Repaired suitcase landed on our porch Thursday afternoon! How on earth do you do it? Astonishing service and turnaround. #samsoniteforlife #repairnotreplace #samsonite

[Jennifer @jentamburro]

@PeiWei just had a good dinner in the ATL airport and big kudos for the compostable bags and utensils!! That alone will make me a repeat customer. Thx!

[Jennifer @jentamburro]

@ATLairport In Concourse F awaiting a flight. All is clean and well organized, but disappointed and surprised to find no water bottle refilling stations. Hope that’s in your plans?

[Jennifer @jentamburro]

@harneytea Any update to your 10/5/19 blog re nylon tea sachets? Love your Hot Cinnamon Spice tea and would like to know if you have a safer material in use before i buy more! #bagtheNylon #plasticpollution #singleuseplastic

[Jennifer @jentamburro]

@PFChangs Just enjoyed a great dinner-a family fave! Pls reconsider mandatory straw policy. Every drink from water to cocktails came with plastic straws already inserted. Well past time for on-request only! #PFChange #plasticpollution #singleuseplastic #strawssuck #skipthestraw

[Jennifer @jentamburro]

@Athleta Many thanks, @Athleta, for the prompt response and resolution to our problem. Full faith in your brand and message restored; thx for listening. #athletacares

[Jennifer @jentamburro]

@athleta Daughter got $40 Xmas gift card that was spent in Austin TX en route to us in NC. $0 balance on arrival. Hours on phone w/ u tracking this down & u refuse to help! Disappointed by such poor cust service. What’s the lesson for my daughter? #powerofthieves #punishthevictim

[Jennifer @jentamburro]

Kudos to @willowshotel for using refillable bottles in the bathrooms and reusable dishes at their breakfast buffet! Thanks for helping to eliminate #singleuseplastic! #willowshotelchicago #noplasticneeded

[Jennifer @jentamburro]

@BostonLogan Thanks for the water bottle refilling stations, recycling options, and vase of actual fresh flowers in the restroom! #smallthingsaddup

[Jennifer @jentamburro]

#seufi2019

[Jennifer @jentamburro]

#seufi2019

[Jennifer @jentamburro]

Marriott bans single-use shampoo, bath gel bottles https://t.co/ovSERQXTr8

[Jennifer @jentamburro]

@JetBlue Travel blues eased a bit today when online chatter Michele helped me move my flight earlier due to impending hurricane. Super grateful! #jetbluecomesthru #trueblue #HappyToHelp

[Jennifer @jentamburro]

Thx @SouthwestAir, first for rebooking us on a later flight from bwi>rdu when we were delayed out of cle, and then letting us rejoin the 8pm flight when we were able to run to make it. So glad not to get home at 1am.

[Jennifer @jentamburro]

@united Sadly no. Still stuck in Raleigh. So disappointed.

[Jennifer @jentamburro]

@united been waiting since 11am for Delta 6284 to go. Hoping to make 54 to CDG at 930! Gotta get luggage, recheck, and dash thru TSAPre! Can you help? We are coming!

[Jennifer @jentamburro]

Thank you- good to know! Searched all over T2 D gates to no avail. Plans to expand this?

[Jennifer @jentamburro]

@RDUAirport enjoying your clean and cheerful airport, but isn’t it really past time for water bottle refilling stations w the water fountains? #eliminatesingleuse