Now Iโm getting mobile alerts from the DQ app that I abandoned MY shopping cart! DQ abandoned me the day they neglected to include chocolate as an option in a Blizzard.
@express the fact that you charge your customers to ship back defective items asinine. I feel so much more satisfied shopping at @Gap where I can send back anything I want for free.
@BestBuy I made the largest online purchase of my life from your website over the weekend, and the entire customer experience was horrible. If someone is interested in hearing why, so you can potentially improve it, LMK. #ux#cx
@eBay your customer service and support sucks. I sent you multiple messages and a tweet with no response, and you took money out of my account unwarranted because of an arrogant buyer who screwed me.
@eBay I sold a used video game item that I was very transparent that I was not able to get it to work in my description, and my price point reflected that, and now my buyer wants a refund because he couldnโt get it to work either and I have to pay to ship it back. What gives?!