Joan

[Joan @joan_fairbrass]

@lisapoulton10 @jason_boness @TUIUK My holiday was booked for 6th April. Since then TUI have made it almost impossible to get a refund. I therefore claimed under Section 75 of the Credit card Act via my bank and this week got my full refund. Best of Luck to you all

[Joan @joan_fairbrass]

@TUIUK
Any reply to this question please ??

[Joan @joan_fairbrass]

@TUIUK What's happens to those who requested a full cash refund via DM before the 17th April change. Do they automatically get their cash back?

[Joan @joan_fairbrass]

@cujotwothousand @TUIUK When were you due to travel Kev? There doesnt appear to many people on here who appear to have received a refund. Were you waiting long ?

[Joan @joan_fairbrass]

@goodisonblue2 @TUIUK My interpretation of their message was that we were getting the credit refund regardless....and that even if you didnt want it you had to receive it and THEN try to take action for a cash refund. The alternative is trying to call them...Best of luck with that !!!!
Over a barrel !

[Joan @joan_fairbrass]

@BritishAirwSUCK @milton_pfc @stergios_xyz @ejwalsh_ed @HeikeII2 Thank you all for your replies. I feel that although BA are not making it easy for their customers we should get our monies back eventually either way.

[Joan @joan_fairbrass]

@milton_pfc @BritishAirwSUCK @stergios_xyz @ejwalsh_ed @HeikeII2 I Assume that most people have paid for their tickets via credit cards. If this is the case does anyone know whether BA have to refuse a refund before we can claim via Section 75 of the consumer Credit Act instead?

[Joan @joan_fairbrass]

@andyrylanceinuk Thank You. Yes i have forwarded the request to Tui now. Fingers crossed for a reply, sooner rather than later.

[Joan @joan_fairbrass]

I have been advised (Not via Tui) that the hotel in Jamaica that i was due to stay at from 6th April has been closed down due to the virus. Please can you advise whether this is the case and what happens now? The hotel is the Riu Montego Bay.

[Joan @joan_fairbrass]

Went to Brixton Iceland today and queued for 30 mins due to social distancing but well worth the wait as shop fully stocked. No hustle or bustle which was great. Thank you Brixton Iceland for making my day during these times. Please ignore the moners x

[Joan @joan_fairbrass]

@l_pfaltzgraff @NNFCC Dr Pfaltzgraff I believe you have lost some trains tickets at King's Cross stn today. Please call 0796 680 2429 to collect. Thank you

[Great Northern @GNRailUK]

How about this for a #ChristmasJumperDay s-ELF-ie? https://t.co/naOUYhGonQ