Jodi Crouch

Just here, breathing in and out, trying to make the best of every day while being skint.

[Jodi Crouch @jocrouch74]

I’ll also be taking advice from the equality, advisory and support service.

[Jodi Crouch @jocrouch74]

@nextofficial Just wow! I’m aware of my rights & I don’t have to speak to you on the phone. I have the right to have everything in writing for proof. Is there someone who can deal with this or not? Someone who isn’t going to shame someone for not using the phone.

[Jodi Crouch @jocrouch74]

I’d also like to add that this is in breach of the equality act so please let me know if you wish to continue with this course of action.

[Jodi Crouch @jocrouch74]

@_NextOfficialCs The fact you’ve used the term “unfortunate” shows how little you understand the situation!

[Jodi Crouch @jocrouch74]

@nextofficial Made Next CS aware that I’m disabled & in ill health but would wait downstairs for my parcels to be collected. I waited from 8-6 on 4 separate days with 4 no shows. I’m sick of apologies, either pick up or just refund.

[Jodi Crouch @jocrouch74]

@NxtChatHub469 I have messaged. I have just waited in for the fourth day and the courier did not turn up. That says you don’t care at all about my time. I’m disgusted.

[Jodi Crouch @jocrouch74]

@nextofficial 3 separate days I’ve waited for a parcel collection and no one has shown up. Really poor customer service Next.

[Jodi Crouch @jocrouch74]

An Amazon driver accidentally broke my letter box over 2 months ago. I’ve been trying since then to get compensation to get another one, as the fault is not mine. I suppose when a company is this big it doesn’t need to care about individual customers.

[Jodi Crouch @jocrouch74]

@AmazonHelp I’ve been replying but it keeps kicking back.

[Jodi Crouch @jocrouch74]

@AmazonHelp Your delivery driver broke my letter box mid January. I’m still waiting for your customer service to agree compensation. How long does it take???

[Jodi Crouch @jocrouch74]

@Dominos_UK I don’t use the phone due to a speech impediment. Nothing would be some anyway. You’ve lost a customer though.

[Jodi Crouch @jocrouch74]

@Dominos_UK Ordered for a special treat. Very disappointed. Pizzas were tasteless. Garlic bread wasn’t cut. No big deal but showed they’d rushed. Wrong dip sent. 1st world problems but still annoyed.

[Jodi Crouch @jocrouch74]

@CustomerS_Tesco Ive followed you before. I have to repeatedly do the security checks which means staying on twitter as there’s an hour window, which no one can possibly do. I understand there needs to be security but there has to be a better way to communicate.

[Jodi Crouch @jocrouch74]

@tescomobile I have given you enough time to sort this out. It’s been over 2 months. I will now contact the ombudsman to mediate. I will also inform them of your reticence to assist because I won’t use the phone due to a speech impediment.

[Jodi Crouch @jocrouch74]

@ClientAssistTM1 I have. This has been going on for months. I’ve been paying for a phone for over 2 years my daughter cannot use. I do hope I’ll be refunded for all the months she’s not been able to use it. You have the proof because someone has already checked.

[Jodi Crouch @jocrouch74]

@tescomobile I genuinely can’t believe the incompetence of Tesco Mobile. They’ve made me feel like I’m making it difficult for them by not using the phone. I have a recurring speech issue. I messaged complaints weeks ago and still no reply.

[Jodi Crouch @jocrouch74]

@AmazonUK Another driver has broken my letter box. I don’t have an issue with him personally as it’s not intentional, but I still shouldn’t have to pay for a new letter box when the fault is not mine.

[Jodi Crouch @jocrouch74]

@lollyvjohnson @tescomobile Their customer service is diabolical. I’ve been trying to sort an issue for 2 months. They are rude and unhelpful at best.

[Jodi Crouch @jocrouch74]

@DmTesco This is taking weeks and weeks to do via twitter and I can’t currently use the phone. Can I not contact via email? My daughter still has a non working phone and it’s ridiculous and frustrating.

[Jodi Crouch @jocrouch74]

@Tesco Ur CS are the worst I’ve experienced. I’m disabled & can’t always use the phone. You’ve made me feel like this is an issue & there is no suitable alternative. Shame on you! I’ve been waiting 3 weeks 4 help on a 2 year contract that’s not been working

[Jodi Crouch @jocrouch74]

@Tesco_Help_10 So, is there an email I can contact so I can finally get this sorted?