@RoyalMailHelp So with these announcements today, part of the change is that 99% of mail will not be delivered more than 2 days late. Does that mean I don’t have to wait 7 days after the due date to make a claim for post that is lost/arrives late?
@littleoldlady18 Totally…I came on here to say exactly the same thing! She gets on my nerves..it appears to be her trait. So frustrating when watching!
And you are also advising me that it will be up to 5 working days before my account is credited with the amount of products that you didn’t include in the order….what a total shamble…
@sainsburys According to your customer service team there has been a known issue on the delivery of frozen goods and yet I don’t find out until I call to query why they weren’t in my order I received tonight. Why wouldn’t you tell customers in advance? FUMING
@sainsburys Shall I tell you another hiccup? According to your customer service team there has been a known issue on the delivery of frozen goods and yet I don’t find out until I call to query why they weren’t in my order I received tonight. Why wouldn’t you tell customers in advance? FUMING
@sainsburys I’ve just been advised by your Customer Service team that there has been a known issue for three days on delivery of frozen items and that’s why I didn’t receive those I’d ordered online in my delivery this evening..Are you serious? Why wouldn’t you tell me in advance
@sainsburys Just been advised by your CS team that there is problems with deliveries with frozen produce and that is the reason I didn’t receive mine in my delivery tonight….apparently been going on for 3 days but you couldn’t be bothered to tell me in advance.
@TalkTalk Truly shoddy service….your phone lines connect & give options, then play music, then decide to inform me that you’re experiencing technical issues…your community pages are just awful…your social media responses too slow…
@Wickes Think it’s acceptable for your driver and his mate to park their lorry across our drive blocking those who have the school run? And would you believe their excuse? They’d walked 50 yards to grab a coffee! Can you I have a comment please?
@BetMGMUK@Clanwalk3r I’ve dealt with a few major incidents in technology and one thing I would never do is put out a message claiming the issue is resolved when it isn’t..very bad for your brand’s reputation…shout if you need a hand cause you’re not managing it well at the moment!
@FedExEurope don’t send me texts telling me my package will be delivered between 8am and 12.30pm today when clearly it hasn’t. If you can’t commit or can’t update me, then don’t bother. Waste of time.
What a lovely, lovely surprise for Mavis….this will definitely get her sleeping (and snoring!) Thank you so much Lydia and @ButternutBox - Merry Christmas 🎄❤️🐾❤️
@PayPalUK What is going on with your website and telephone number for help? Get a ‘We don’t recognise you’ message when I want to reset password. You do because it’s registered with you. Your telephone number 02039017000 cuts me off after answering questions