@g__j@strongpotions_@OctopusEnergy Happened to me 2 years on the run. Your company got a slap on the wrists from the ombudsman complaint and had to send me a letter for terrible customer service. A large credit mysteriously turned into a debit from all the missed charges 🙄 Disgraceful practices.
@_BrokenArrow@AspireTechno@implausibleblog That’s why I mentioend LDES in the response you’re replying to. Dunkelflaute events are rare in this country but they need to be planned for. There are also long duration battery energy storage schemes being planned and built in this country. For clarity I’m not against gas power
@AspireTechno@implausibleblog Physics allows you store it in a battery. What you talking about? You can also convert that energy to another form, like Hydrogen, to use to generate electricity later. Look up LDES projects. Ed doesn’t build anything, industry does. Batteries last a lot longer than 18 months.
@mikebellboybell@jonburkeUK@ThePrizeForce Global companies operate in many countries. Without global companies operating in the UK, there would be fewer jobs. The tax structures are set up generally within the tax rules of the country they operate in.
@mikebellboybell@jonburkeUK@ThePrizeForce Siemens don’t build gas turbines. Siemens Energy do. You do know there is a gas turbine factory in the UK that is owned by Siemens Energy? Guess you don’t
@LloydsBank We’ve been in contact with them multiple times and keep being passed from pillar to post. We completely understand the bank needing to verify there is nothing untoward but you’re doing nothing to help resolve this matter.
@LloydsBank Can you please explain why you think it’s ok to block a pensioners bank card and not have any process in place to assist when that person can’t attend a branch to prove their identity? This has been going on for 2 weeks now.
@OctopusEnergy Thought I’d provide an update. Spoke to Jake @OctopusEnergy and he provided a fantastic customer experience. Couldn’t have been more helpful. It shouldn’t have taken 18 months and a social media post to receive customer service worthy of the name. Thanks a lot Jake.
@OctopusEnergy One day after the apology was sent, your “system” sent a threatening email for immediate payment as you’d been chasing me for 3 weeks. Funny that the system hadn’t sent an email at all during the investigation. I’ve sent another complaint to you, been waiting 8 weeks….