@richardbranson@VirginAtlantic@Virgin Just been advised that the price we booked a hotel in your January sale has been cancelled! Now every hotel has gone up in price…would never have booked with you if this was going to be the case….customer service awful, no accountability
@flannelsfashion can someone please help me, having emailed, sent tweets and left messages on answer machines !! The customer service is the worst I’ve experienced….
The Xmas presents I ordered arrived on the 30th Dec and now I’ve got to spend £25 returning them !
@TUIUK Still waiting for refund on our holiday of the 11th April. No reply to complaint, 3 phone calls of being passed around different departments and then cut off waiting 2 hours on the number given. Booked last 3 holidays with TUI ?Just want a date when I will get refund on my card??