JC

[JC @jonnypchadwick]

@Watts_Occurring @LukeRowe1990 strong ride from Luke today

[JC @jonnypchadwick]

@YourSSE please can you tell me how to call you? I’ve tried the customer service number but there is no answer. Tried a few times, waited 38 mins but the calls just don’t get answered. Thanks

[JC @jonnypchadwick]

@SSE please can you tell me how I can call you? Just called but not answered after 38 mins. Thanks

[JC @jonnypchadwick]

@Rebtel please can you explain why I am unable to call mobiles in Switzerland and Germany. I can call landlines in these countries but not mobiles.

[Doug Ferguson @DJF2682]

Something to lighten the mood perhaps?

[JC @jonnypchadwick]

@LeTour please can you tell me know where I can find a map of the routes for 2019 Alpine stages? In previous years I used the maps to work out where to stay to catch the most stages. Looking to book some accommodation but impossible to find the right location without the routes.

[JC @jonnypchadwick]

@virginmedia So your answer is for me to pay to call your company to rectify your mistake. I was promised a call to register my complaint. All I’m asking for is for someone to call me. Surely you can arrange that.

[JC @jonnypchadwick]

.@virginmedia why are all your shops in Leeds closed?

[JC @jonnypchadwick]

@virginmedia I am in France and it costs me every time I call. Already cost me over £15 to call you. Why can’t they just call me like they said they would. Or why don’t you tell them to call me.

[JC @jonnypchadwick]

@virginmedia No. I was told someone call me within 3 to 5 working days to register the complaint. Still not had a call.

[JC @jonnypchadwick]

@virginmedia Please can you just spell on to me (without referring me to a link that uses my data) what my options are?
Thanks

[JC @jonnypchadwick]

@virginmedia I’ve already reviewed and carried out your complaints procedure and you have failed to reply within the clearly set out timeframe that you supplied. So what do I do now?

[JC @jonnypchadwick]

@virginmedia Please can you tell me who you are regulated by? I have already registered a complaint and you have faiiled to respond within your own timelines. I will take it up with them.

[JC @jonnypchadwick]

@virginmedia I’ve tried that. I can either call, which costs a fortune or write a letter. Am I correct in thinking they are the only options? I am currently in France on holiday: Also why hasnt anybody called me as I was promised?

[JC @jonnypchadwick]

@virginmedia When I called again they just asked me for a password. Why didn’t the first person do that? Back to my original question.... how do I register a complaint?

[JC @jonnypchadwick]

@virginmedia That call cost me £5

[JC @jonnypchadwick]

@virginmedia When I first called I was told by your “customer services” in the Philippines that I was stupid because I didn’t know the mobile number. I only use the sim for data in my car so don’t know the number. She told she couldn’t help me. And I’d have to call back with the sim number.

[JC @jonnypchadwick]

@virginmedia Your company have set up an account that I never asked for. I asked to register a complaint and they told me I would get a call back in 3 to 5 working days - that was on Sunday. Nobody has called. The calls I have made have cost me £15, I was told it was free. What do I do?

[CHPT3 @ChptIII]

David wrote this about @MarkCavendish today. https://t.co/lXVM0IXYVs

[JC @jonnypchadwick]

@nedboulting Garmin cascade pale ale

[JC @jonnypchadwick]

@chrisfroome @LeTour @therussellellis Come on Froomey, Ignore the ignoreent.