Runs the product group at Zinc. Changing the way people communicate at work. Thoughts on collaboration, skiing, travel, data and the occasional customer gripe.
@jstetic We're sorry to hear that boarding your flight was delayed! Passenger boarding bridges are operated by the airport, not the airline, so we must wait for them. ~RH
@FlySwoop I get that, but why did your crew not communicate with the passengers on status and have better collaboration with #YYZ. We all get that things go wrong, but an absence of communication is really frustrating.
What’s great about @Superhuman? Getting to inbox zero. What’s even cooler is when your city is featured in the inbox zero image! Hello 509 TTC on Queens Quay.
@OntarioUnis Refreshing gets to you the site eventually. But join event just sends you to https://t.co/5clLq8xAxM fill out the form, but NOT sent to the event.
@mserbinis Congrats Mike! Great to see leaders like you helping to foster this kind of foundational research - it’s so critical to humankind’s progress.
@fnthawar Growing up in 🇨🇦when we switched to metic, I now operate with cold temps in C and hot in F. A perfect blend -20 to 20 C then 70 to 100 in F. 69F is void.
@johncutlefish 1. Figuring out what user problems could be solved
2. Figuring out the right problems to be solved
3. Solving the problems
4. Learning from the solution
5. Communication and collaboration with all the people needed to do all of the above well
@ShaneMac@hnshah@nguyenstephane An interesting new update would be to make it around the context of meeting the person, vs. the location. I’m meeting lots of new people in 2020 - all from my living room.
@saeedwkhan Or, a pricing model where:
1️⃣ a subset of users will get a level of value that they want to pay for it;
2️⃣marketing dollars can be spent on engaging users not prospects;
3️⃣gross margins are so high that some free use is viable.
@McDonaldsCanada so glad to see you’re no longer wasting full drink holders when there are only two drinks. Not sure why it took a global pandemic to make the change.