@LNER my train disappeared off the board at King’s Cross at 14.30 to Edinburgh today due to the issues. I managed to get a later train but didn’t get in until after 20.30 rather than 18.40, how do I claim my refund as it’s not automatically happened? Thanks
@LNER Yes that’s as helpful as your staff at Kings Cross. It says I can’t claim as my train was only delayed for 5 minutes, but that’s not correct as it disappeared off the board screens at 14.10ish. Apparently the train didn’t run. You need to be more helpful please.
@DFS my sofas were delivered yesterday. One has a hole in it & was returned. I was suppose to get a call last night or this morning to sort out but still waiting.
Hey @QuickBooks I’ve just re subscribed via Apple Pay & you’ve charged me twice and it’s still showing as needing to resubscribe. How do I get my money back and get the system updated to see I have paid? Thanks
Can you help @Debenham_HQ? Been waiting weeks for @boohoo refund and they are just passing me round departments. Items returned 24/06. Is this fraud or theft???
@Twickets Really disappointing that this has cut off times 24 hours before each of the gigs. I’ve held off posting my tickets with you until they could be transferred, so only posted them today after receiving @Gigantic email. Poor poor service!
@Gigantic Thanks for finally replying. No email as yet and my show is Thursday. The whole lack of communication is appalling. We sell through your recommended partner and you make it very difficult.
@Gigantic can you please start responding to people regarding the transfer/sale of tickets? It’s impacting lots of us. I’ll be expecting a refund if you don’t resolve this!
@Twickets@Gigantic Do you know why it’s just opened till Thursday? I’ve held off selling my tickets as no one at Gigantic was answering! Now I only have a couple of days to sell. Not great for anyone involved!
hey @Gigantic are you going to start replying to people? Waited over a week now!! Can you lift the transfer block on @samfendermusic tickets or let us download them off the app!!!
@O2 hi team, I have an iPad broadband tariff on my account that I no longer need. How do I cancel this without cancelling my main phone contract? Thanks