@premierinn absolute disgrace. Let down a young family badly tonight. Booked a family room with meal deal & 2 travel cots for our twins. Arrive to find only 1 cot in the room & turned away from quiet restaurant until 8pm - past our toddlers’ bedtime. Useless. Livid.
@o2academybham I have an urgent accessibility request for a gig on Monday, your SLA to respond in 5 working days is a bit of a problem! 🙃 please can someone contact me ASAP? Many thanks
’Homes for Ukrainians’ government scheme first hand from a friend:
Helping a family (3 female adults, a 16 year old girl, 2 dogs) from Kiev to your home in the UK.
World-beating ineptitude so far.
@CCWvoice@stwater@Ofwat@stwater try reading your own Codes of Practice and maybe familiarise yourself with your Guaranteed Standards schedule. How many other customers are suffering??
@stwater @olivia_garfield @CCWvoice please can you tell me what on earth we need to do to get you to restore our driveway after a month of complaints and chasers? Repeated no-shows and no escalation of complaint upon request. Absolute joke. Now affecting our house sale!
@CCWvoice@stwater@Ofwat Thank you @CCWvoice, will be in touch. @stwater seem to think a £75 “goodwill gesture” and a bunch of flowers is sufficient compensation for breaking with multiple procedures. Frankly insulting when their terms of service are published on their website for all to read #notstupid
@stwater Promised a phone call from manager today. 19.30pm and no such call. Another promise from customer services of a call tomorrow. Like we haven’t heard that every day since November. Even your own call centre staff are embarrassed!
@Alancumming@Channel4 You 2 are the best thing on tv! I grinned and laughed all the way through,my face aches! A special thankyou for sharing your childhood trauma, speaking as a survivor of similar treatment it’s so validating to hear someone like yourself open up about it, I feel less alone ❤️
Holidays are one of the few times I put down the phone, stop doom-scrolling & make time to read. An actual book. Looking forward to this @DawnOPorter though it is making me crave deep-fried bakery goods, so thanks for that 🍩🤤
#dawnoportersolucky#dontjudgeawomanbyhercover