Extremely shameful customer support frm @ApriliaIndia. Even after repeated emails, calls& public posts on X, there is still no proper response, no spare parts availability, and no repair timeline for a vehicle lying at the workshop for months.complete negligence towards customers
My @ApriliaOfficial vehicle has been stuck at Dehradun workshop since January! 😤 @ApriliaIndia still hasn't provided spare or a repair timeline. lack of accountability and constant excuses are causing financial loss and stress. Is this really Aprilia's after-sales service?😡😡
My @ApriliaOfficial vehicle has been stuck at Dehradun workshop since January! 😤 @ApriliaIndia still hasn't provided spare or a repair timeline. lack of accountability and constant excuses are causing financial loss and stress. Is this really Aprilia's after-sales service?😡😡
@HavellsCare360 Please ensure strict action is taken against the area manager for rude behavior, unnecessary delay, and unprofessional conduct. Such employees damage customer trust and Havells’ goodwill.
@IndusIndGenIn Invoice can only be generated by the workshop after repair. Spare parts are unavailable, so repair is pending. I cannot create the invoice myself. My concern also remains unfair claim assessment and surveyor pressure for a lower claim amount without proper clarification.
My claim (3126033158) with @IndusIndGenIn is a mess! 😤 Weeks of no response, intentional delays, and they're pushing a bill for unavailable parts. They've even made a false "non-response" claim! I've escalated to IRDAI. 😠 #IRDAI 😡
@HavellsCare360 Please ensure strict action is taken against the area manager for rude behavior, unnecessary delay, and unprofessional conduct. Such employees damage customer trust and Havells’ goodwill.
Refund still nt received from @havellsindia despite repeated reminders and assurance from area manager. False complaint closure, endless delay, and 0 accountability
How long should a customer wait for their own money?
Service Request: 14042650181913
@HavellsCare360@AnilRaiGupta
After 21 days,finally got refund. But the real issue was harassment, delay & rude behavior from manager who even tried to deduct money from my approved refund.
Such employees damage @havellsindia goodwill. With this attitude, who will trust or buy Havells products?
@AnilRaiGupta
After 21 days,finally got refund. But the real issue was harassment, delay & rude behavior from manager who even tried to deduct money from my approved refund.
Such employees damage @havellsindia goodwill. With this attitude, who will trust or buy Havells products?
@AnilRaiGupta
Refund still nt received from @havellsindia despite repeated reminders and assurance from area manager. False complaint closure, endless delay, and 0 accountability
How long should a customer wait for their own money?
Service Request: 14042650181913
@HavellsCare360@AnilRaiGupta
@IndusIndGenIn I have already talked with the workshop and they will provide the invoice ASAP as parts are now available.
My real concern is the unethical and improper claim handling by the surveyor—initial pressure for a low claim amount, lack of transparency in the process.
@IndusIndGenIn Service request marked “resolved” but claim is still unresolved.
Surveyor accepted delay is due to pending invoice from workshop, not from my side. I still reject the earlier low claim (~₹7500) and need full assessment details with deduction reasons before any settlement.
@IndusIndGenIn Thank you for responding. I already shared documents by email.
Vehicle is at Arsh Enterprises, Ddn. Parts unavailable, so final invoice isn’t possible. Surveyor initially pressured for a lower claim,
Please settle the claim fairly based on estimate and provide a clear timeline.
@IndusIndGenIn Thank you for responding. I already shared documents by email.
Vehicle is at Arsh Enterprises, Ddn. Parts unavailable, so final invoice isn’t possible. Surveyor initially pressured for a lower claim,
Please settle the claim fairly based on estimate and provide a clear timeline.
My claim (3126033158) with @IndusIndGenIn is a mess! 😤 Weeks of no response, intentional delays, and they're pushing a bill for unavailable parts. They've even made a false "non-response" claim! I've escalated to IRDAI. 😠 #IRDAI 😡
@HavellsCare360 Still no refund from @HavellsIndia despite sharing all details multiple times. No update, no reason for the delay.
I can’t use the defective product and can’t buy a new one as my money is stuck.
Why is my refund on hold?
Service Request: 14042650181913
@HavellsCare360
@HavellsIndia, I'm appalled at how my warranty is being handled! 😡 My induction cracked without external damage, clearly a defect. Despite having proof, I'm getting excuses and denied service. This is unacceptable. Fix it or replace it, or I'm taking this to consumer court! 😤
Still no refund from Havells despite sharing "actual" invoice & UPI details. Almost 20 days of delay, false closure of complaint, and 0 accountability.
Hw long should a customer wait for their own money?
Service Request: 14042650181913 @HavellsCare360@havellsindia@AnilRaiGupta
Still no refund from Havells despite sharing "actual" invoice & UPI details. Almost 20 days of delay, false closure of complaint, and 0 accountability.
Hw long should a customer wait for their own money?
Service Request: 14042650181913 @HavellsCare360@havellsindia@AnilRaiGupta
Havells forcing customers into endless loops. After 17+ days, false “resolved” status, multiple calls, and confusion—now refund agreed but still pending despite sharing bills & details. Why delay?
Service Request: 14042650181913
@havellsindia@HavellsCare360 fix this immediately