Katie Cook

[Katie Cook @katecook03]

@SilkFred worst company, you order an item, its then faulty and they won’t give you a replacement.

[Katie Cook @katecook03]

@NastyGal to then be informed that your return policy won’t cover you as the parcel was still delivered! It was left ‘under a bbq’. Do you think that that is acceptable? No email to confirm package delivery.

Awful service. Can you advise?

[Katie Cook @katecook03]

@NastyGal terrible customer service on your returns policy!! A parcel being delivered a month ago and only just finding it in the shed, with no delivery note and you will not refund the item!!!

[Katie Cook @katecook03]

@TMLewin dropped you a dm as can’t get through to anyone, said my refund was processing 7 days ago, still nothing, from an order back in March!!!!

[Katie Cook @katecook03]

@Jenko90_ @99_red @easyJet Okay thank you I’ll call them tomorrow!!

[Katie Cook @katecook03]

@99_red @Jenko90_ @easyJet I’ve done this and the email keeps bouncing back 🙄

[Katie Cook @katecook03]

@AlexWindell Yes Helen!!!! 👏🏼❤️

[Katie Cook @katecook03]

@virginmedia Can you arrange for someone to call me please instead?

[Katie Cook @katecook03]

@virginmedia any danger of answering the phone??

[Katie Cook @katecook03]

@virginmedia I need someone to call me so I can cancel!

[Katie Cook @katecook03]

@virginmedia Need to cancel my contract!

[Katie Cook @katecook03]

@VodafoneUK service is shocking.... promised a call back 4 times the last two days and nothing!!!! That’s without me having to call for 4 hours!!!

[Katie Cook @katecook03]

@Great_Run Nothing in any folders.

[Katie Cook @katecook03]

@Great_Run entered for the Bristol 10k but no confirmation email??

[Katie Cook @katecook03]

@NetflixUK you keeping taking out the monthly subscription but I don’t have any account with you under my email??? HELP!!!

[Katie Cook @katecook03]

@LTheobald @ASOS Excuse me who is @LTheobald I only know a Laura Mansell now 🙊

[Katie Cook @katecook03]

@ASOS paid for next day delivery and parcel has not arrived!! Need it for tomorrow!!!

[Katie Cook @katecook03]

Item still not arrived and needed it for Saturday... @ASOS @ASOS_HeretoHelp poor service!

[Avon and Somerset Police @ASPolice]

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