@TfL Hi, my 5yr old son is a wheelchair user with cerebral palsy and we experienced a group of boys mocking us yesterday as we travelled on the tube. I didn’t get photos unfortunately- I was very upset at the time. What can be done about this if it happens in future? Thanks
@_LightRoomLDN just wanted to say how fantastic the accessibility team were when we visited yesterday- all so helpful and present. Great job! Thank you 💜
@PaultonsPark we’re waiting for an Essential Companion confirmation- we want to visit the park this Friday, any idea when we’ll hear? Don’t want to miss out on tickets! Thanks
@PaultonsPark I’m waiting on an Essential Companion Access Pass and hoping to visit the park on Friday - do I still have to book tickets once the application is approved? I’m worried that spaces will sell out if we don’t hear back soon. Thanks
@Bodenclothing I’ve washed my sons Xmas jumper according to your washing instructions and it’s shrunk and ruined - see photo! Can I request a refund or replacement?
@RoyalMail please could you tell me where my parcel is? Arranged a redelivery for 11th Nov, never turned up. Arranged another redelivery for yesterday, waited in all day and still no sign!
@Better_UK we want to book Inclusive swimming lessons for our son at Clissold Park leisure centre on Saturday mornings - we’ve been told there’s a slot at 9.30am but can’t find this to book on the Better bookings website or app? Please could you help?
@Gatwick_Airport why do disabled people need to ring someone to use the facilities anyway?! It’s completely discriminatory and inhumane - why can’t they just use the toilet like anyone else?!
@Gatwick_Airport is anyone able to answer the phone and let us access the Changing Places toilet in North Terminal?!! This is the 3rd time this has happened to us - what’s the point of having a CP if we can’t use it?! #changingplaces#specialassistance
@AskNationwide hi - I can’t access my internet banking because of a ‘MBM’ fault. Tried to call customer services but can’t get anywhere as I dont have a telephone banking number. How do I resolve?
🧵 THREAD
1) On the utter failure of @hackneycouncil to provide an answer as to whether our disabled son will get transport to his new school, a 3.5 mile journey away