Kieran

[Kieran @kbray68]

@RoyalMintUK I am waiting on an order I place on the 4/10/2022. I have chased a number of times through the contact page on your website. I have received replies saying that my order will be delivered soon?????

[Kieran @kbray68]

@TfL You have taken too much money for yesterday’s travel, please refund the extra £10.75 you have taken. Tried to send PM but keeps failing.

[Kieran @kbray68]

@UberEats hi, I complained about an order for last night that I received, food was cold. I have just received a phone call stating that I’m entitled to a refund and to receive it I need to download the World Remit app!!!

[Kieran @kbray68]

@Uber_Support My phone number 07487579454, my email is [email protected]. On the online chat with yourselves last night it was stated that the driver had picked it up 20 minutes ago, it was another 20-25 minutes before I received it. His location only stated moving when I tried to phone him!

[Kieran @kbray68]

@UberEats Hi, I ordered earlier and had to go on chat help because the order was taking so long. The chat service informed me that it had been collected 20mins prior. Yet is was another 20mins before I received it. Food was cold.

[Kieran @kbray68]

@TfL hey been nearly a month and still no refund, You take double payments and expect us to wait 10 working days to get the money back (after your screw up “yet again “

[Kieran @kbray68]

ANYTHING!! 20 days up and no response!!

[Kieran @kbray68]

@TfL WHAT!!!! Is going on, after nearly 10 days you have refunded me a double payment you took, only to do it again for yesterday’s travel!!!!! GET A GRIP #SadiqKhan #Heidi_Labour

[Kieran @kbray68]

@TfL WHAT!!!! Is going on, after nearly 10 days you have refunded me a double payment you took, only to do it again for yesterday’s travel!!!!! GET A GRIP #SadiqKhan #Heidi_Labour

[Kieran @kbray68]

Guess what you ignoring me won’t work

[Kieran @kbray68]

@TfL WHAT!!!! Is going on, after nearly 10 days you have refunded me a double payment you took, only to do it again for yesterday’s travel!!!!! GET A GRIP #SadiqKhan #Heidi_Labour

[Kieran @kbray68]

Still no response

[Kieran @kbray68]

@TfL you have now double charged me yet again, WTH is going on, I now need to gather the travel info for your incompetents .

[Kieran @kbray68]

@TfL Still waiting for the newest one, and an explanation, asked for this numerous times, NO REPLIES

[Kieran @kbray68]

@TfL Knock Knock, who’s there, the unresponsive TFL customer service, WHO, exactly!!!!!

[Kieran @kbray68]

@TfL

[Kieran @kbray68]

@TfL CRM001:0872000018719
This is my original reference number, but you have done it again yesterday, not yet received that reference. Seems to me you taking extra money in the hope most don’t realise!

[Kieran @kbray68]

@TfL Knock Knock, who’s there, the unresponsive TFL customer service, WHO, exactly!!!!!

[Kieran @kbray68]

@TfL your here to help🤣🤣🤣🤣 already in process of a complaint about double charges and you’ve done it again

[Kieran @kbray68]

@TfL whilst I’m looking at the double payment you’ve taken, you have done it again!!!!!!!!!!!!!!!!!!!!!!!!! 😡

[Kieran @kbray68]

Just want answers!!!! When you have a standard response I get replies straight away with standard jargon , when you don’t know how to answer radio silence.

[Kieran @kbray68]

@TfL CRM001:0872000018719

Very disappointed with 10 days turnaround to get my money back, not entirely sure why it should take that long. On the other few occasions where you have taken duplicate payments (still awaiting a response as to why!!) I have had it returned quickly.

[Kieran @kbray68]

@TfL This has been happening far too regularly recently, I’ve asked the question as to why and no response