Kenakints

I am honest, kind and loveable. M.O.T Put my trust in God Almighty. Ibeji-to-bi-ibeji

[Kenakints @kenakints]

@StanChartNG Hello, can i use my card on App store? If yes, please tell me how.

[Kenakints @kenakints]

@StanChartNG @StanChart My complaint has been resolved. Thanks.

[Kenakints @kenakints]

@StanChartNG I just sent a DM for my alternative phone number. Thanks.

[Kenakints @kenakints]

@StanChartNG I just sent a DM for my alternative phone number. Thanks.

[StanChart NG @StanChartNG]

@kenakints We tried calling you but the call was disconnected from your end. Please let us know your suitable time or alternative phone number to reach you. Thank you. ~AS

[Kenakints @kenakints]

@StanChartNG Please note that my registered line is still available .I am awaiting your call.

[Kenakints @kenakints]

Yes i am available.

[Kenakints @kenakints]

Yes i am available.

[StanChart NG @StanChartNG]

@kenakints May we know if you are available on your registered mobile number for us to reach you? ~AS

[Kenakints @kenakints]

Yes i am

[StanChart NG @StanChartNG]

@kenakints May we know if you are available on your registered mobile number for us to reach you? ~AS

[Kenakints @kenakints]

@olakib_ Good day @olakib_ I am having the same password issue as you and nobody is picking their helplines. Hope @StanChartNG have responded and resolved yours.

[Kenakints @kenakints]

@StanChartNG @StanChart I just called after your response. It was only ringing for more than 20 minutes , nobody picked. What is the way forward?

[StanChart NG @StanChartNG]

@kenakints Please be informed that the team is available to help you out. Kindly contact our helpline for further assistance related to the login credentials. Thank you. ~AS

[Kenakints @kenakints]

@StanChartNG i have been contacting on the helplines for more than 3 days wasting money buying airtime but no one is picking. Will it be difficult for you people to call my registered number, ask the security questions which you do normally and resolve this issue?

[StanChart NG @StanChartNG]

@kenakints Please note in order to reset the login details, you must have to contact on the number provided above as we do not have the option to send you any login details. ~AR

[Kenakints @kenakints]

@StanChartNG @StanChartNG May I please request you call me on my registered phone number since I am unable to talk to your representative on your helplines for more than 3 days. Thank you.

[StanChart NG @StanChartNG]

@kenakints Please be informed that we have check with the team and discovered no issue with the line from our end. Kindly contact our 24/7 helpline at 02 012704611-4/0800 123 5000 (local toll-free number) or [phone](if calling from overseas) for further assistance. Thank you.~AR

[Kenakints @kenakints]

@StanChartNG @StanChart Your team kept telling me to call the helplines when you are fully aware that the lines were ringing for more than 30 minutes and no one is picking.

[Standard Chartered @StanChart]

@kenakints Hi Kenakints, thank you for connecting with us. Kindly request you to elaborate the query in details via DM for further assistance. ~AR

[Kenakints @kenakints]

@StanChartNG @StanChart This is really frustrating! I have wasted more than 10k in naira and £15 calling your helpline numbers and nobody is picking. I have been calling since Sunday. This is really not fair at all. I need this issue to be resolved.

[Standard Chartered Help @StanChartHelp]

@kenakints Please be assured that we have responded to your query via the Facebook account of Standard Chartered Nigeria with the reference number 1600008. Thank you. ~AS

[Kenakints @kenakints]

@StanChartHelp @StanChartNG What is the estimated time customers need to wait on your helpline call, ringing before it is answered by your customer representative? With this information, i will be able to manage my expectations. Thank you.

[Kenakints @kenakints]

I am unable to send you DM.

[Standard Chartered Help @StanChartHelp]

@kenakints Kindly share the error you are getting while trying to reset the password via DM.

[Kenakints @kenakints]

@StanChartHelp I am still awaiting your response. Country is Nigeria. Your swift resolution will be appreciated.

[Kenakints @kenakints]

@StanChartHelp I have been calling your customer care lines. The lines were only ringing with no response. I need to reset my password for the mobile app. Kindly assist.

[Kenakints @kenakints]

Nigeria

[Standard Chartered Help @StanChartHelp]

@kenakints Hi, thank you for connecting with us. Please share the country in which you have an account with us via DM for further assistance

[Kenakints @kenakints]

Hi, i am unable to send DM to you. Thanks.

[Standard Chartered Help @StanChartHelp]

@kenakints Hi, thank you for connecting with us. Please share the country in which you have an account with us via DM for further assistance

[Kenakints @kenakints]

Thank you for the response. Please find information requested below

1. Travel direction: North Hykeham, Tiber road.
2. Specific waiting stop : Hykeham road, Rivermead close
3. Scheduled journey time: 15:35
4. Route number: Bus 16
5. Date of incident: 30/09/2024

[Stagecoach East Mids @StagecoachEMid]

@kenakints I sincerely apologise for hearing about your recent experience. I would like to investigate this matter. Could you please provide me with the following information:

1. Travel direction
2. Specific waiting stop
3. Scheduled journey time
4. Route number
5. Date of incident

A

[Kenakints @kenakints]

@StagecoachEMid This issue is yet to be addressed. The scenario below happened again today at Rivermead Close busstop (Bus 16). The same female driver requested the 3 students to pay £1.50 to Tiber Road or come down from the bus while it was raining. Kindly look into this issue.

[Kenakints @kenakints]

Thank you for the response. A particular female driver of Bus 16 insisted that the young persons pay £1.50 each for the journey. The young persons had to wait for another bus. This particular situation has occurred thrice with the same female driver, today was the third time.