Mark Kerzner

CEO of TMG The Mortgage Group Canada & Past Chair Mortgage Professionals Canada, mortgage professional, industry expert, customer advocate

[Daily Mail @DailyMail]

Jewish family's horror as posters of their missing daughter, 14, are ripped down by cruel residents in Toronto https://t.co/c8csn30BqY

[Mark Kerzner @Kerzner]

@_HotelPresident @Marriott @MarriottBonvoy I have sent numerous messages. Can I please get an email for Hotel President Wilson in Geneva so I can get an electronic copy of my folio for my rooms on Feb 21st?

[Mark Kerzner @Kerzner]

@MarriottBonvoy still have not heard back.

[Mark Kerzner @Kerzner]

@_HotelPresident can you please provide me with an email to contact you as I can not find anywhere. I have a follow up from a recent stay

[Mark Kerzner @Kerzner]

@_HotelPresident can you please provide me with an email to contact you as I can not find anywhere. I have a follow up from a recent stay

[Mark Kerzner @Kerzner]

@Aeroplan I get the changes to qualifying for status for 2026 but why change the way we qualify for lifetime miles? Regardless of fare booked (Latitude or Business) all miles now accumulate at the base miles. Please let me know if I am mistaken.

[Mark Kerzner @Kerzner]

@AirCanada @Aeroplan is the Aeroplan portion of the Air Canada website down. I have tried on multiple browsers and just getting hung. Unable to make any bookings.

[Mark Kerzner @Kerzner]

@AirCanada here is some friendly advice. Your agents need to stop using the phrase "system limitation" when explaining why they can't find a solution for a #SEMM customer on an existing booking that would be available on a brand new booking for a new 1st time customer.

[Mark Kerzner @Kerzner]

@LJKawa Babci would have said “look how happy the Leafs made the other team”

[Mark Kerzner @Kerzner]

Excited to be working with these absolutely incredible leaders. @Pultr
https://t.co/Iqq9dBoozd

[Mark Kerzner @Kerzner]

@Avis Can't even call you now (that I just got home) since you are 'closed' even though I have 8 pending visa charges and 10 received invoices on one recent rental

[Mark Kerzner @Kerzner]

@Avis how can customer service be closed? How is it even remotely possible that no one is around to assist a customer in need?

[Mark Kerzner @Kerzner]

@Avis I will start by saying Paul at the Page Airport franchise was amazing and a life saver. I will end by saying how horrible a rental experience I had - needed 4 battery boosts, confirmed replacement car never existed, constant alarm on car while riding through desert.

[Mark Kerzner @Kerzner]

@porterairlines are you able to tell me how far in advance I would have to cancel to get a full refund on a fully refundable ticket?

[Mark Kerzner @Kerzner]

@porterairlines how far in advance of my flight time would I have to cancel to get 100% refund on a fully refundable ticket?

[Mark Kerzner @Kerzner]

@porterairlines how far in advance of my flight time would I have to cancel to get 100% refund on a fully refundable ticket?

[Mark Kerzner @Kerzner]

@ASupporttm38287 Don’t need a DM just a policy. What is the minimum notice I would receive on an upcoming cancelled flight due to a work stoppage.

[Mark Kerzner @Kerzner]

@AirCanada what is the minimum amount of time that I would receive notification of a cancelled flight for an upcoming booking?

[Mark Kerzner @Kerzner]

@Rogers How is it possible to sell me a new cable and internet package on Ignite and then come to install and tell me I don't have Fibre available at my house? Wouldn't that be the first thing you would check?