Hello @sainsburys. Please can you confirm that the only way I can make a formal complaint (where I get a response) is by writing to your Head Office? I have an online account/pass and can't place an order and no one is able to resolve it, just keeps getting 'passed to IT'. Thanks
😡 @Morrisons after an hour of waiting on the phone to customer services I’ve been informed that a “website glitch” has cancelled my del pass and now can’t reinstate. I asked for a manager to call to be told ‘it won’t happen anytime soon’. What happened to customer service? 🤷🏻♀️
@BBCLookNorth Shame on the BBC to not allow a representative to accept a letter from the group (who were there 50 mins), and shame on some of the BBC staff in their glass offices that were taking selfies and photos and laughing at the group of pensioners. Very disappointing
@clarkshelp hi. Ive been trying to browse shoes and place an order for an hour. But pages won’t load. I’ve tried on different devices. Is there a website issue? Thanks
@therapyofficial my 2.5yr old LOVES the troublegum Album in the car. Do you do a censored version?only so much ‘coughing’ I can do over the expletives ;)
@BootsHelp hi. I am wanting to cancel an order placed on Wednesday and reorder to take advantage of the point offer. Can you advise how I do this please? Many thanks
@DPD_UK hi. I’ve had two tweets from DPD saying I’m due a delivery but not had anything arrive. Can you check my number and postcode to check if this is legitimate? Many thanks
@cowshedonline hi. Please can you advise where I can get a full ingredient list for the Udderly gorgeous stretch mark oil? I have a nut allergy so can’t purchase until I have checked the ingredient. I’ve emailed but no reply yet. Many thanks.