@Skyscanner I booked s flight with @budgetaircouk and have been trying to get in touch with them regarding a refund. Called many times and after 30 mins wait, several teeets, DM’s, emails, no joy. A lot of similar stories online. Please review your policy of listing this company
@Skyscanner In the light of all the negative reviews can you update this? The review I left is when I immediately bought the ticket online and not based on their customer service which is the important bit. They are impossible to contact and just ignore you so taking your money and running
@Skyscanner Thanks Sean. Definitely worth keeping an eye on them. Look at all the negative posts about them. Can you put a warning on the listing highlighting the negative feedback? I would never have booked with them if I’d have know and never will again. Awful company.
@MoneySavingExp hi Narrin. Having problems getting refund or even acknowledged by @budgetaircouk firvregubd. Please see their account for people with similar issues. Can you help? Noel
@budgetaircouk I works advise anyone with complaints to contact skyscanner to let them know. I ha e informed them of appalling service from this company and advised them not to advertise them
@kingsgateklburn Hey, sorry you're having some trouble getting through to them! We can try raising this with them directly to chase this up. Drop our Support team a message on the link here and we'll be back in touch ASAP: https://t.co/RxW3rdHEvs -Sean
@doinitonline@budgetaircouk I have contacted Skyscanner about this company. Awful customer service. I work for a tour company and going to investigate this. They obviously have nothing but disdain for their customers. I suggest you spread the word online too so they don’t get away with this
@budgetaircouk Appalling customer service. Looking st the other messages I am not alone in experiencing these problems. If I don’t hear from you tomorrow I am going to escalate this.
@budgetaircouk hello. I have DM’d you but ha e bit received a reply. I am waiting for a refund from you. I ya e phoned 5 times and waited over 39 mins. Sent emails. No reply. Appalling service. Please reply to my DM regarding my refund.
@VuelaJetSMART I have made a booking to fly from Santiago to Arequipa on 20th July and want to change the date to 23rd July. Can you tell me how to do this?
I entered the £20 Lottery to see @JamieMusical with @TodayTixUK!
Enter: https://t.co/3ZfGTYD3JS https://t.co/Ad7K4nx2ZD...?share=enter?share=enter via @TodayTixUK
Surely it can't be Sunday again?!? Well it is tomorrow (8th April) which means there's another @londonwalks "Unknown East End" walking tour at 2PM from outside Whitechapel Tube Station. Don't be square, meet me there!
https://t.co/fL0OCOUGYV