Katie Farrell

Crazy Dog Lady 🐶

[Katie Farrell @kittykatfarrell]

@SamCKx Things we like to see ☺️

[Katie Farrell @kittykatfarrell]

@lufthansa You don’t offer support full stop. You have taken payment TWICE for a booking that you can not confirm with us. You won’t give us the money back & you also won’t honour the prices we booked at!we’re €1000 DOWN! And no flight!!! Disgrace.

[Katie Farrell @kittykatfarrell]

Selling FACE VALUE 2 Adele Munich tickets! - this date at these prices is now SOLD OUT
Got more than I needed! DM for details. #adelemunich #Ticketmaster #adeletickets

[Katie Farrell @kittykatfarrell]

@PhilSheaS @askesure They sent us an email saying we didn’t need to do anything, policy would end. And then took £150 out our bank for a new policy we never gave them permission for.

[Katie Farrell @kittykatfarrell]

@Philo15O @askesure Would never use them again. They’ve taken £150 from us without our permission for a policy that we have in writing shouldn’t have renewed. Customer service on chat has a massive attitude. Refused to escalate the complaint and failed to send the chat transcript

[Katie Farrell @kittykatfarrell]

@JulieMacTaggart @askesure Would never use them again. They’ve taken £150 from us without our permission for a policy that we have in writing shouldn’t have renewed. Customer service on chat has a massive attitude. Refused to escalate the complaint and failed to send the chat transcript

[Katie Farrell @kittykatfarrell]

@ZedtotheP @askesure Wouldn’t bother trying to speak to them anyway. They’ve taken £150 from us without our permission for a policy that we have in writing shouldn’t have renewed. Customer service on chat has a massive attitude. Refused to escalate the complaint and failed to send the chat transcript

[Katie Farrell @kittykatfarrell]

DO NOT USE @askesure They have taken £150 of our money without our permission after telling us in writing our policy would not renew.
And have refused to give a reference for the online chat for our complaint.Failed to send the chat transcript as promised. DISGUSTING.

[Katie Farrell @kittykatfarrell]

ANYONE ELSE HAD THIS PROBLEM??
Esure have taken £145 out of my husbands bank account today for a policy renewal he did not want. And then BLAMED him for it, despite receiving the below email!!!
Hardest month of the year financially for people. It’s DISGUSTING @askesure

[Katie Farrell @kittykatfarrell]

@Russ_lid @UKCelebrations @WishShopping Traumatic

[Russ Halton @Russ_lid]

I’m sorry but what the hell are these new wrappers about @UKCelebrations? They’re terrible. Lost all nostalgia. I’ll await your response ………………….
They currently look like the @WishShopping version of your once classic Christmas treat

[Katie Farrell @kittykatfarrell]

@TKMaxxHelp I have just DM’d you about an order. Thanks

[Katie Farrell @kittykatfarrell]

Companies that replace a large proportion of their customer service department with a BOT need to get in the bin.

[Katie Farrell @kittykatfarrell]

@ArgosHelpers spent £100 with you yesterday to collect on sat . You have emailed this morning to say you can’t fulfill my order and I have to wait 7 days for a refund😡
I am still able to buy the items online for collection at same place when I look now?!
Your DM is a bot
Not ok.

[Katie Farrell @kittykatfarrell]

NEVER EVER BOOK WITH @eDreams their customer care is disgusting

[Katie Farrell @kittykatfarrell]

Never. Ever. EVER use @eDreams to book a flight.
Didn’t notify me of a flight cancellation.
Didn’t resolve the cancellation.
Wouldn’t speak to me over chat.
Only phone number just hangs up on you.
They have my money and I don’t even know if I have a flight.

[Katie Farrell @kittykatfarrell]

@Celtbhoy24 @eDreams I am going through exact same thing right now

[Katie Farrell @kittykatfarrell]

@conxita10741575 Omg this has just happened to me too!!!! 😭

[Katie Farrell @kittykatfarrell]

OMFG Apple not giving me a full charger for my series 7 watch but also changing the type of plug connector… and then making out it’s because they’re trying to be environmentally friendly… is actually unlocking a whole knew level of RAGE in me that I didn’t know I had.😡😡😡😡

[Katie Farrell @kittykatfarrell]

It’s that time of year again where we all remember that Hugh Grant was the best Prime Minister this country’s ever seen.