Kitty N Friedman

Fundraiser, Volunteer, Community Activist, Mom, Skier, Wearer of many hats and defined by none. motto: Be Nicer Than Necessary!!

[Kitty N Friedman @kittynf]

@Delta our bike boxes have been sitting in the same spot at the Barcelona Airport for days. They failed to make our BCN-JFK flight 3 days ago. Your agents can’t tell us where they are. But we see the AirTag. Help us find the bikes. #ironman #triathlon #lostbags #Delta #airtag

[Kitty N Friedman @kittynf]

@AppleSupport your have an incredible team member, Jocelyn-exceedingly helpful and going above and beyond to resolve a complicated set of cases. I learned it’s her birthday tomorrow! Hope @apple goes the extra mile to celebrate an amazing customer support representative🎉

[Kitty N Friedman @kittynf]

@ChargePointnet if you’re going to change your charging fees at a station without telling customer you’re not helping convert folks to EVs. And if you’re going to misrepresent how fast a car will charge and thus make more money off each car then you’re #falseadvertising.

[Molly Friedman @MollyFriedman8]

@JetBlue I arrived at the airport at 2 pm for a 7:02 flight, it is now 11:00 pm and we are sitting on the ground at the gate 45 minutes and the ground crew just brought over more bags. we are scheduled to land in SLC at 2:00 am. I hope you know how frustrating this is. Do better

[Kitty N Friedman @kittynf]

@vivintarena @utahjazz We emailed and tried to phone guest services for assistance with an accessibility issue for the game this evening. We need help understanding if someone with limited mobility can access the seats we have for the game-we can't reach anyone! Advice?

[Kitty N Friedman @kittynf]

@Nordstrom your Fashion Place Mall team members-Mario in order pick up and Chris is alterations are simply fantastic. Mario was so lovely to help manage my pick up which had a few hiccups. True customer service stars!

[Kitty N Friedman @kittynf]

@Delta huge shout out to your crew, especially the lead flight attendant, Laura, on DL0670 BOS to SLC. She was extraordinarily kind and made us feel so appreciated as customer and passengers today. Way to go. #Shoutout #compliment #CustomerService

[Alexandria Ocasio-Cortez @AOC]

Team AOC is launching relief efforts for Texas starting today.

Our first effort is a partnership w/ 5 Texas orgs getting on-the-ground relief to Texans ASAP.

If you’re able, please donate here - it’ll split your contribution to all 5.

💯% goes to them.
https://t.co/TTIiNimja7

[Kitty N Friedman @kittynf]

@onepelotonlies Not offering free @onepeloton membership access until bike arrives seems insane to me. We asked for that today from customer service and we’re told no.

[Kitty N Friedman @kittynf]

@onepeloton @peloton I was surprised about the customer support today while asking about a bike we ordered 3 months ago for my mom. We’re a bike AND tread family and wanted to share the gift of a Peloton with her. No delivery date yet. Being told by XPO to estimate another 3 months minimum.

[Kitty N Friedman @kittynf]

@onepeloton, @XPOLogistics was more helpful than your customer support today. Shocked your customer service told me my only resolution was to call XPO Last Mile. XPO was very polite about your inventory issue. But said I’m 3 more months to delivery. #wheresmybike #peloton

[Kitty N Friedman @kittynf]

@onepeloton update. I’ve now been disconnected 3 times while trying to reach a supervisor at your customer service. While I appreciate the tactic of hanging up on customers to ensure that they do not reach your agents I am #resilient #CustomerExperience #peloton

[NPR @NPR]

BREAKING: Democrat Jon Ossoff has defeated Republican David Perdue in the 2nd Georgia Senate runoff, according to an AP race call — handing Democrats control of the House, Senate and presidency. https://t.co/P6V5puyOEF

[Pete Buttigieg @PeteButtigieg]

Words have consequences, especially the words of a president and his allies. Today those consequences include violent rioters attacking our Capitol to overthrow the American democratic process. This must end, and democracy must prevail.

[Kitty N Friedman @kittynf]

@manimeHQ I have contacted your customer support chat for two days now with no response. Are you all available to help? #badcustomerservice #customerservicefail #CheckOut

[Kitty N Friedman @kittynf]

@VailResorts if we #ski a few hours should we cancel our reservation upon leaving to free up space for skiers in the afternoon? I’ve gotten two different answers on the hill from employees. #vail #Reservation #CustomerService #epic #helpmehelpyou

[Kitty N Friedman @kittynf]

@VailResorts it feels like you might need to have a second shift on your help desk. #vailhelpchat, #helpdesk, #CustomerService

[Kitty N Friedman @kittynf]

I LOVE SARAH COOPER!

[Sarah Cooper @sarahcpr]

My drug of choice tonight is hearing Sean Hannity say “President Biden”

[ACLU @ACLU]

COUNT EVERY VOTE
COUNT EVERY VOTE
COUNT EVERY VOTE
COUNT EVERY VOTE
COUNT EVERY VOTE
COUNT EVERY VOTE
COUNT EVERY VOTE
COUNT EVERY VOTE
COUNT EVERY VOTE
COUNT EVERY VOTE
COUNT EVERY VOTE
COUNT EVERY VOTE
COUNT EVERY VOTE
COUNT EVERY VOTE
COUNT EVERY VOTE