Kohl's

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[Kohl's @Kohls]

@lakrav We appreciate the feedback and will share your concerns internally.

[Kohl's @Kohls]

@killachaser Thank you for sharing the location. We will definitely be sharing that with them.

[Kohl's @Kohls]

@jgods22 Thanks for bringing this to our attention. We're sorry to hear you had trouble completing your SodaStream exchange. If you still need assistance, please let us know which store you visited and what happened during the exchange process so we can take a closer look.

[Kohl's @Kohls]

@FWPIII We're sorry to hear we sent out the wrong shirts. If the shirts are not available in store for exchange, you will need to reorder them. We apologize for the inconvenience. pleas send us a direct essage if you need assistnace with this

[Kohl's @Kohls]

@robyn_leasure Please consider sending us a DM with more information, Robyn. We would like to look into this further.

[Kohl's @Kohls]

@sandeemiller Hello Sandy, we are sorry to hear you are unhappy with your customer service experience. Please send us a direct message so we may look into this for you.

[Kohl's @Kohls]

Hi Zach, we're sorry to hear the shirts didn't work for you. Unfortunately an in-store purchase needs to be serviced in-store, whether it's a refund or an exchange. You do have up to 90 or 120 days to make a return, depending on the method of payment. Our Return Policy can be found here: https://t.co/cSoyU81ppJ

[Kohl's @Kohls]

@Judes_Floor We're sorry to hear your order was cancelled. Unfortunately the items were not available at the time of fulfillment and we apologize for any frustration this may have caused. https://t.co/lqCAPCNKMC

[Kohl's @Kohls]

Hi, thank you for sharing your feedback. We’re sorry to hear about the long wait times and frustration you experienced at our Millbury, MA location. We understand how important it is to have enough associates available to keep checkout and return lines moving efficiently.

Your comments have been shared with the appropriate store leadership team for review, as we’re always looking for ways to improve the customer experience. We truly appreciate you taking the time to bring this to our attention.

[Kohl's @Kohls]

@johnnyc_arson We apologize for any inconvenience. If you like, send us a private message. We'd love to see if we can gather some more details regarding your concern.

[Kohl's @Kohls]

Hi there, thank you for reaching out, and we’re sorry for the frustration this has caused, especially since it’s happened more than once.

When an item shows “1 left,” it means inventory is very limited and can change quickly due to in-store purchases or other online orders being processed at the same time. In some cases, this can result in an order being placed just as the item is no longer available, which leads to a cancellation.

That said, we understand how disappointing it is to go through this twice, and we agree this is not the experience we want for you. We appreciate you bringing it to our attention and will share your feedback with our team as we continue working to improve inventory accuracy and the shopping experience.

If you’d like, please send us a private message with your order details so we can take a closer look.

[Kohl's @Kohls]

@LittlebMom13 @USPS Hi. We’re sorry your package arrived in this condition, as we know that’s frustrating to receive. Please send us a DM with your order details so we can take a closer look and help make this right.

[Kohl's @Kohls]

@Lee_LeeMama Hi. We hear you and understand convenience matters when picking up an online order. We’ll be sure to share your feedback with the appropriate teams.

[Kohl's @Kohls]

@StayNSway @couponfollow Hey there. Check out our current coupons here: https://t.co/WQYW0rgMLz.

[Kohl's @Kohls]

Hi. Trust us, we know those Amazon return lines can get busy sometimes. We definitely understand the frustration when there’s only one person handling a long line, especially when people have multiple returns. We’ll make sure the feedback gets passed along because nobody wants to spend half their day waiting in the return line.

[Kohl's @Kohls]

@Elle_Belle23 @Sephora Hi Danielle! We receieved your DM on Instagram and have responded to you there.

[Kohl's @Kohls]

@twistedxtex For coupon-eligible brands, please visit the link here: https://t.co/uz9sSInn79.

[Kohl's @Kohls]

@richandfamous30 Please consider sending us a DM with your order number, Ed. We're happy to help.

[Kohl's @Kohls]

@JMBoyce91 We're sorry for any disappointment, Jason and we'll be sure to share your comments internally for review and consideration.