My @BestBuy account was locked. Customer care told me to contact local law enforcement but didn’t explain why. Can you clarify what’s going on with my account?
@BestBuySupport
Hey @grok — are there other people scammed like this at Best Buy?
@BestBuySupport@Corie_Barry
This feels like a pattern, not a one-off issue.
If anyone else has experienced something similar, please reply or share. Let’s not stay silent.
#BestBuyScam#ExposeTheScam
@BestBuySupport Hi Caleb @BestBuySupport , thank you for your response. I’ve sent all the requested details via DM. Please let me know once you've reviewed the information or if you need anything else from my end to help resolve this issue. I’m hoping this can be addressed as soon as possible.
@BestBuy sold me a laptop, marked it delivered on July 11 — but the proof of delivery photo is of a random location, not my home.
Now they refuse refund or replacement, telling me to “contact local law enforcement.” Seriously?
The Proof of Delivery Photo
Tried calling @BestBuy support multiple times to explain my missing laptop delivery. Every time I start explaining, they hang up on me.
I've never experienced such poor support from any company.
No refund, no replacement, and no one willing to even listen.
@Corie_Barry@BestBuy — Extremely disappointed.
I ordered a laptop from Best Buy on July 10, scheduled to be delivered by July 11. The app says “Delivered,” but the proof-of-delivery photo clearly shows a completely different location—not my address.
This is outrageous and unacceptable. I’m now left without a product I paid for, no refund, and no accountability from Best Buy.
This feels like corporate negligence or worse—a scam hiding behind policy. I urge @BestBuy to revisit their decision and make this right.