@RoyalLondonHelp Hi Royal London, I'm due an amazon voucher today for purchasing life insurance and I went to log into the royal london online app but it's saying you have my details but can't show me my plan in the app - can someone help me with this?
@LizG_123@The_Oodie Open a dispute with your bank & find another means of sourcing an oodie - theyre turning off their social media comments to avoid scrutiny & ignoring customers! My order from 15th November is still lost - hope santa is able to find an oodie elsewhere, lots of great knockoffs! ☹️
@Alpha_9@_lauraxox@The_Oodie Absolutely no idea, it's absolutely abhorrent - they are disabling comments on their instagram and Facebook too, I don't know how this is legal quite frankly!!
@The_Oodie Placed an order on November 15th and still absolutely nothing!! I need an update on next steps I should be taking as this is a Christmas present!!
@fional87@Joanne_OKeeffe@The_Oodie It absolutely is!! I disputed it with my actual bank (nationwide) and they've temporarily refunded me until oodie respond - if they respond they'll take the money back with 21 days notice - maybe check if your bank do something similar? :)
@fional87@Joanne_OKeeffe@The_Oodie Thank you! I will keep at them - I've even disputed it with my bank but nothing yet - the customer service is absolutely appalling!!
@_lauraxox@The_Oodie So frustrating!! If only I had known I would've just bought a knock off brand - never again will I order from them anyway! Did you get your oodie in the end or was the parcel completely lost??
@The_Oodie Can I please have a response to my DM, at this point I just need a refund please I'm tired of waiting - it's now been 18 days since I placed the order
@TfL touched in at gatwick and was unable to touch out at brighton on Sept 2nd - paid at kiosk and still awaiting refund when will I be able to claim this??
@GreggsOfficial hi greggs! Just been blessed with a gift card - is there any way I can add it to the app or do I just have to use it as a physical gift card? Cheers 😊
@thetrainline My scotrail train from Edinburgh was just cancelled due to a fallen tree on the lines, it was an open return and I don't see the option of a refund on the app???
@thetrainline Hi, it was the 12:08 service to Helensburgh Central, the train was cancelled at Bathgate at around 12:54 due to a tree having fallen on the lines between Drumgelloch and Airdrie.
@JustEatUK ordered burger king last night and after 2 hours and 16 minutes of waiting we were missing items and the food was cold, total disappointment - stringing along a customer for over 2 hours is madness and surely deserves compensation🤯