New York is calling ๐ฝ
Heading to InsurTech Spring 2026 with @ginessn, representing @infinitewatchai.
Looking forward to great conversations and fresh ideas shaping the future of insurance. If youโre there, letโs connect!
London, here I come! ๐
Attending Insurtech Insights Europe 2026 (March 18โ19) at the InterContinental London โ The O2 with the @infinitewatchai team.
Let's connect if you'll be there!
Next week I will be at ๐ ๐ผ๐ฏ๐ถ๐น๐ฒ ๐ช๐ผ๐ฟ๐น๐ฑ ๐๐ผ๐ป๐ด๐ฟ๐ฒ๐๐ and ๐ฐ๐ฌ๐๐ก in Barcelona, right at the heart of this yearโs theme: ๐๐ป๐ณ๐ถ๐ป๐ถ๐๐ฒ ๐๐.
Looking forward to it, so let me know if youโre around and open to grabbing a coffee!
After a full week at Semana del Seguro in Madrid, I leave with one clear takeaway:
AI is no longer an experiment in insurance. It is a strategic priority.
Now the focus is on implementation, governance and real impact. And conversations this week show the industry is ready.
Our weekly product report is live!
Clients received it last Monday.
Top priority issues.
Weekly overview.
What actually mattered.
What else would you like to see?
DM us if you want to take a look.
Companies have teams calling AI voice agents to test the quality of the AI deployment.
It doesn't scale, and at @infinitewatchai we have a great solution for it, reach out for a demo
You cannot scale voice AI testing with humans.
1,000 calls per day.
Five minutes of QA per call.
That is 83 hours of work.
Every day.
So teams test five percent instead.
The other 95 percent fails quietly.
You cannot scale voice AI testing with humans.
1,000 calls per day.
Five minutes of QA per call.
That is 83 hours of work.
Every day.
So teams test five percent instead.
The other 95 percent fails quietly.
A few weeks ago we started automating our agents' evaluations with an LLM as a judge.
Manual review was slow.
Subtle failures were easy to miss.
Now checks run without someone watching every case.
Silent regressions do not wait.
Someone trying to pay $1,778.81.
They click Complete Purchase seven times.
Error creating invoice.
Please try again later.
Failed to fetch.
No crash.
No alert.
Just lost revenue.
Your call center is leaking revenue. You just don't know where yet. ๐โฃโฃโฃ
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Traditional QA only catches 1-2% of calls. Our AI Voice Listeners monitor 100% of them in real-time.โฃโฃโฃ
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Here is why this is a game changer for 2026:โฃโฃโฃ
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1/ ๐๐๐ซ๐จ ๐๐ฎ๐ฉ๐๐ซ๐ฏ๐ข๐ฌ๐ข๐จ๐ง: Monitor both human and AI agents for compliance and quality without hiring more managers.โฃโฃโฃ
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2/ ๐๐๐ฏ๐๐ง๐ฎ๐ ๐๐ซ๐จ๐ญ๐๐๐ญ๐ข๐จ๐ง: The AI identifies "revenue leakage" moments immediately. No more missed opportunities or silent churn.โฃโฃโฃ
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3/ ๐๐ซ๐๐ง๐ ๐๐๐ฉ๐ฎ๐ญ๐๐ญ๐ข๐จ๐ง: Detect frustration and satisfaction levels instantly to fix issues before they hit social media.โฃโฃโฃ
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4/ ๐๐ซ๐๐ข๐ง๐ข๐ง๐ ๐๐ญ ๐๐๐๐ฅ๐: Automatically identify which agents need help and where your scripts are failing.โฃโฃโฃ
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The era of manual "spot checks" is over.โฃโฃโฃ
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Try it for yourself. ๐โฃโฃโฃ
#SaaS #AIAgents #AI #BuildInPublic
I spent thousands of hours manually watching session replays and listening to customer calls at my previous startups. It didn't scale.
That's why we built @infinitewatchai.
We just raised $4M led by @Base10Partners ๐
https://t.co/ZYZ1KkmPiE