@CrossCountryUK your trains are consistently overcrowded, why are you never putting enough carriages on? people who are paying extortionate amounts for tickets do not deserve to be pinned up against the toilet wall for their journey. Please change this.
@CrossCountryUK my seat on a train rn is in coach f but i don’t think there’s a coach f at all on this train. It is also packed full, please can you add more coaches when you sell all your tickets
@GWRHelp Thank you, are you able to address why this is allowed to happen? Does GWR overbook their journeys? is there a lack of ticket checking or safety procedures in place to prevent this overcrowding?
@GWRHelp Your train from Reading to Swansea was packed full, I was not able to get on at all despite having a reserved seat. This is unacceptable, people are crammed in standing up, there needs to be more control of this and you should not be overbooking services.
@nxwestmidlands i was waiting for the x14 bus this morning and it pulled up and turned off all the lights and just went out of service so i had to get an uber to work :(
@AskNationwide hi nationwide my account has recently been changed from flex student to flex graduate but i have changed my course to add an extra year. can i change back to flex student ?
@PureGym it’s not fair that your student discount codes cannot override ‘opening offers’. I am a student and cannot access your gym memberships as stated because the opening offer is very expensive still. Let me use my student discount please!
@GWRHelp pls can you patrol your trains and tell the people with their feet and bags on seats to move them so people can actually sit down. just saw about 20 people in a carriage doing this with multiple people standing.
@_Railcards Hi, I just bought a new railcard but my old one doesn’t expire until the 15th (6 days), when i download the new one will that be the start date of that card or will the date be when i purchased the card?
@GWRHelp i just wanted to see if you can check on an elderly passenger who required passenger assistance today at Didcot Parkway and Oxford station. She seemed quite confused and me and my partner needed to assist her due to lack of help from staff.
@LNRailway I’ve just had to spend more money on getting another ticket with EMR to go from Wellingborough to London, as well as having to spend money on a taxi from Northampton to Wellingborough after being advised that trains were still running from Northampton when they are not