L macbeth

[L macbeth @laura_macbeth]

@AndrewB66708065 @TUIUK Exactly they have lost my business and I will be making sure I tell family friends and colleagues never to use @TUIUK @FirstChoiceUK

[L macbeth @laura_macbeth]

@FirstChoiceUK Wont be rebooking with First choice it may only be £100 I have lost but you have lost a loyal customer of 15 years and the Cruise that I was going use the refund credit to rebook for a family of 8! Will just be changing the refund credit into a cash refund Now !

[L macbeth @laura_macbeth]

@FirstChoiceUK why have you kept £100 amendment fee from my Refund credit! You cancelled the holiday I'm rebooking so why have I not got the full amount of MY money! !

[L macbeth @laura_macbeth]

@FirstChoiceUK Yes let's continue there so no one else can see the reply that you have sent! Under the terms and conditions it states all amendment fees are not refundable! So you just keep my £100 for cancelling a holiday that isnt going ahead due to covid ! And you get away with it under T&C

[L macbeth @laura_macbeth]

@FirstChoiceUK you have cancelled my holiday and out of the £500(deposit)I've paid so far you have took an amendment fee for a holiday that is not going go ahead as you cancelled it!£100 for doing nothing Great Customer Service !!

[L macbeth @laura_macbeth]

@FirstChoiceUK I'm trying to get a cash refund for my holiday that you have cancelled but you are not refunding the full amount looks like you are trying to keep £100 amendment fee for a holiday that is not going ahead! My original holiday has gone up £500 for next year!!!

[L macbeth @laura_macbeth]

@scottshelpteam Sent via DM..

[L macbeth @laura_macbeth]

@scottshelpteam I'm having trouble returning something its saying I have the wrong order number and email...help

[L macbeth @laura_macbeth]

@scottshelpteam It won't let me DM you ....

[L macbeth @laura_macbeth]

@pikie_air @AccattoliClara Maybe to keep the economy afloat!!!

[L macbeth @laura_macbeth]

@RyanairPress Any difference in fare will be charged !!but NOT Refunded........

[L macbeth @laura_macbeth]

@Trowy237 @Webbo2306 @Ryanair If it is blank that means you have checked in for your flight already! u need them to uncheck the flight the day before it leaves. Or else you will get Nothing! The only winners are Ryanair!!!!!

[L macbeth @laura_macbeth]

@JaneyMax70 @Ryanair I now have to move my flight to another date that I dont really want to fly from and the flights are cheaper I've lost £181 but if they where more expensive I have woulf to pay the difference!! How does this give anyone confidence to book with this company!!!

[L macbeth @laura_macbeth]

@Ryanair your reply to my email!! you will not let us on the flight! So does that not mean you have cancelled us from flying! £500 for 2x tickets! Are you really expecting customer to book with you in the future if this is how you treat them

[L macbeth @laura_macbeth]

@Webbo2306 @Trowy237 @Ryanair Exactly give us a refund!!! or a voucher and we can pick a date later in the year!!

[L macbeth @laura_macbeth]

@Webbo2306 @Ryanair They told me not to show up for my flight as I would be refused entry as its only Spanish national's that are allowed into spain! But no refund as the flight is not cancelled!makes no sense!

[L macbeth @laura_macbeth]

@Ryanair Can you answer this ! You are not letting me board the flight so u are cancelling my flight!! So give your customer vouchers or refunds not a date change up to the 15th March when we will probably still be in this situation!!

[L macbeth @laura_macbeth]

@Ryanair So if I show up for my flight u would refuse me as I'm not legally allowed to fly to Spain so u have cancelled my flight! But its still going ahead because you have Spanish citizens on this flight! Just been told this on your live chat ! No refund/ voucher just date change !!!!!

[L macbeth @laura_macbeth]

@Ryanair So if I show up for my flight u would refuse me as I'm not legally allowed to fly to Spain so u have cancelled my flight! But its still going ahead because you have Spanish citizens on this flight! Just been told this on your live chat ! No refund/ voucher just date change !!!!!