@TUIUK I have received confirmation of a refund for a flight delay. The email says we will receive details of how to get this refund within 24 hours but heard nothing back since. How do we get the refund? Thanks
@MartinSLewis It’s a pity @jet2tweets are only up there because they are sorting out customers with travel dates in the future but ignoring those of us who were due to travel in March and still yet to receive a refund? What would you suggest our next steps were @MartinSLewis?
@jet2tweets@jet2tweets Due to fly on 13th March and still not got my refund. I provided you all my information via a DM a week ago and still no further forward. Just keep being told you are doing things in date order yet May flights are being refunded! How do we get our refund?
@jet2tweets Strange times but if you are dealing with this in departure order why haven’t we heard anything from a flight on 13th March? A text that day to say we will get a refund, no refund, no details, no response to the online form we submitted over a month ago and no contact number? 🤷🏼♀️