@RuthRebecca91 @GWRHelp Disgusting. There is no consideration for customers who have used and supported GWR for years. I find it hard to believe that you don't have a policy for extenuating circumstances. You can & should issue the refund as ยฃ80 to your customers is penny's in the pockets of GWR.
@kiergroup clearly think doing illegal work on my property is okay as I am still waiting for a response from them 2 months after their builders decided it would he okay to drill into my house and change a feature of my property without my permission. #notokay