"Children are happy because:
1) They're not self conscious
2) They lack a sense of time pressure
3) They've no goals.
The bottom line is they are living from moment to moment, and the mind is not there to interfere in their bliss."
@naval
99% of training experts can't explain how client-focused sales skills can be unwittingly engaged with either an inward or outward mindset. Nor explain the psychological mechanism that blinds sellers into thinking they are outward when, in fact, they are inward. #sales#mindset
While managing sales teams, we talk a lot about the resource allocation… without realizing that the most valuable resource is the time of a salesperson.
We talk a lot about having a curiosity mindset and how to adopt it. Yet it does not seem to work well as we keep returning to the same starting point.
I took a reversed approach and asked the following question:
"What keeps us away from developing a curiosity mindset?"
When discussing commercial excellence, we often underestimate the importance of the human factor and focus only on metrics (Pipeline, efficiency.
Commercial excellence requires teams to have:
- Learning mindset
- Growth mindset
The biggest source of stress in selling comes from trying to control things that are beyond our control:
- Customer's reactions
- Their buying decision
- Rather they pick up the phone or not
- Timing of their purchase
...
In sales, I love asking one simple question and waiting for the reactions and the answer...
"Who are your best customers?"
It is surprising how often salespeople don't know how to define and identify their best customers. Yet they suffer from a lack of sales effectiveness.