Sarah Leech

[Sarah Leech @leech_sarah]

Thank you Marinela for the beautiful flowers. Loving our cruise aboard Sky Princess! Beautiful Lisbon in the backdrop @PrincessCruises #skyprincess #cruiselife

[Sarah Leech @leech_sarah]

@BritishGasHelp my gas meter is humming when the heating is on, what number do I need to call about this? Thanks.

[Sarah Leech @leech_sarah]

@TUIUK I appreciate that you are very busy so just happily waited on hold for nearly an hour only to be hung up on by your operator the second I said refund. Not impressed at all.

[Sarah Leech @leech_sarah]

@MSC_Cruises_UK why can't I upgrade my cabin for my April cruise? My TA says because you gave me a complimentary upgrade, from an inside to an inside, I now can't pay to upgrade to an ocean view. The cruise still has availability in all cabins so I really don't see the problem.

[Sarah Leech @leech_sarah]

@Morrisons I placed an order for my Christmas shopping to pick up from store 237 at 8am on Sunday 23rd December however I've just seen the store isn't open till 10am. At no point have I been informed of this. When am I meant to collect?

[Sarah Leech @leech_sarah]

@pandocruises Sad that our Indian cookery class has been cancelled. That's our tapas tour and cooking gone. What's next? Awesome dinner in Sindhu last night though, still full.

[Sarah Leech @leech_sarah]

@virginmedia It was cancelled back in January within the initial 14days. Virgin are still telling me I owe £99. When I go onto my account online it looks as if I have a PAYG sim. I spoke to virgin in Feb when this first arose and then again 3 weeks ago, both times I was told it was sorted

[Sarah Leech @leech_sarah]

@virginmedia I've been billed £99 for a sim cancelled in the first 14 days with threats of the bailiffs. Had three phone conversations still not rectified,this has been going on for months. #furious #awfulcustomerservice