The opposite of user research is guessing.
Ironically, many organizations base their most important decisions (what to build, how it should work) on almost no user research (who are the users, what would improve their life?). Complete guesses.
Don’t guess.
Do the research.
Congrats to the @Healthwise team of product development managers who are launching #Advise a new FHIR-enabled patient education solution for Epic orgs. Doing the right thing for clinician, administrator AND patient experience. Come see a demo @ booth 2571 #HIMSS22
An important question to add to a daily standup:
"What is the most important thing you've learned, and how will it change what you do in the future?"
— @jmspool at @uiconf#UI22
Happy #WorldDiabetesDay! Celebrated on Banting's birthday, it's a good day to sign this petition: https://t.co/4NtztL0kpK
Banting & Best originally sold the patent to insulin for $1. A bottle of Novolog should not be $300 today. #WDD