Lexi Schilf

Service Designer. CX Strategist. Public Servant. Tweeting about design, social impact, politics, jobs, & science. Previous engineer. Views are my own.
she/her

[Ann K @alk649]

@TahoeWeather Despite @NWS warnings @GrandWelcome /@Airbnb denied us a refund for our stay in Tahoe this weekend. Unacceptable! Safety should come first! #tahoeblizzard #safetyoverprofit #customerfirst

[Christen (this is my indoor voice) Rexing,PhD,MPH @christen_rexing]

I need an adult study abroad semester. Just me and a group of friends going someplace for 3-6 mos, learning and exploring.

[Levi Westerveld @LeviWesterveld]

Interesting to see how the @nytgraphics has changed their map symbology as the Russian war in #Ukraine️ unfolds. On Feb 26, large red arrows and an almost opaque red color shows Russian advances in Ukraine. Suggesting fast, large and controlled overtaking. 1/5

[John Burn-Murdoch @jburnmurdoch]

NEW: I’m not sure people appreciate quite how bad the Covid situation is in Hong Kong, nor what might be around the corner.

First, an astonishing chart.

After keeping Covid at bay for two years, Omicron has hit HK and New Zealand, but the outcomes could not be more different.

[Nick Bloom @I_Am_NickBloom]

WFH saves employees about 70 minutes a day on average. Most (about 60 minutes) from no commute, and the rest (about 10 minutes) from less preparation in the morning. About 1/2 of this saved time goes to working more and 1/2 to leisure/tasks, so employers and employees benefit.

[Soleio @soleio]

✨ @mayli casually nails what I think is the best job description for a designer:

“We have skills to observe the world in nuanced ways, imagine multiple possible futures, and render those possibilities in ways that enable others to imagine them too.” https://t.co/Hoj9opljHr

[Ashish K. Jha @ashishkjha]

So let’s look at what we know

Here’s a graphic from @FT by @jburnmurdoch that's adapted from @michaelmina_lab piece in @NEJM

Simply speaking, there are three periods of time you can be PCR+ (I label as A, B, and C)

Its an excellent graphic and critical to this whole story

5/n

[merici @merici]

The collective trauma will last for a generation; the individual traumas will last decades. 💔

[S. Mitra Kalita @mitrakalita]

I am thinking how we said call your doctor. But not everyone has one.
… how we said socially distance. But not everyone has the space.
…how we said book vaccines online. But not everyone is on the internet.
…how I spent $100 on at-home tests yesterday.
So we enter Year 3.

[Lexi Schilf @lexischilf]

Today is a day to celebrate! An EO on Government #CX is being signed. This means investments in CX will grow. This means long term gains for Public services. https://t.co/VmJRBwZr8Q

[Melanie Kahl @melaniekahl]

The Future of Civic Design - Four Directions shared by @christianbason of @designcentret
-
1⃣Systemic design
2⃣Ethics & inclusion
3⃣From humans to life
4⃣ Designing the next organization

#CD2021

[Kim Goodwin @kimgoodwin]

When multiple people discuss the same decision in separate groups of 2-3, the decision gets made & unmade multiple times. It is almost always better to have the bigger group meeting & make the decision once.

[Actually, @eaton]

this is the best opening to a technical book the world has ever seen and i will fight anyone who says otherwise

[Mohamad Safa @mhdksafa]

I don't know who needs to hear this but Polio and smallpox never reached natural herd immunity. They were eradicated by vaccines.

[Impossible Ideas @IdeasImpossible]

As we go live with an exciting programme of work in 2022, we’re looking for 2 creative minds to help shape our programme and deliver on our big ambitions. Part a brand new team, you’ll be helping to spark imagination and inventiveness that truly transforms public services. 🧵👇

[Roman Mars @romanmars]

I was getting flowers today and as a way of getting to know me, the owner/arranger asked “what are you a genius at?” and I thought this was a pretty delightful way to get to know someone

[Lesley-Ann Noel PhD @mamaazure]

Sending you Good Vibes for 2022! https://t.co/n1Pg4idRRj

[Lexi Schilf @lexischilf]

Hi design (and design adjacent) friends! What are critical reads for an intro design class? Please send me recommendations for books, podcasts, articles. #DesignEd #Socialimpact #design