LG

[LG @lindagreen1512]

And still waiting 2hrs later!! 🤬🤬

[LG @lindagreen1512]

@virginmedia how long does it take an agent to answer online chat...I've been waiting over an hour now

[LG @lindagreen1512]

@ul_always @ScottishPower I have just realised this and on phoning @ScottishPower their agent said it's because the smart meter hasn't been updated with the new price rates. .wait fur it...since 1st October!!!! He told me this is happing to millions of people....how can they get away with this!!!

[LG @lindagreen1512]

@boohoo my order was in 2 parcels, one was damaged in transit and not delivered, what happens now?

[LG @lindagreen1512]

@easyJetholidays Point to note I cannot pay the balance until this had been sorted. Thank you.

[LG @lindagreen1512]

@easyJetholidays I can't add a 3mth infant to my existing booking. The agent is saying that the infant can be added if it was just a flight booking but not the hotel booking as they can't accommodate. The hotel have confirmed to me they can accommodate. Please can someone help me

[LG @lindagreen1512]

@easyJetholidays Thank you, am I just sending it to easyJet holidays?

[LG @lindagreen1512]

@easyJetholidays I can't add a 3mth infant to my existing booking. The agent is saying that the infant can be added if it was just a flight booking but not the hotel booking as they can't accommodate. The hotel have confirmed to me they can accommodate. Please can someone help me

[LG @lindagreen1512]

@TicketmasterCS how do I go about contacting you re buying tickets for @SimplyRedHQ Darlington 13/08/22. I need to ensure my mum, 83yrs young can gain access to seating area using her wheelchair. She has not got a disability so not entitled to accessible tickets but she ❤️ mick.

[LG @lindagreen1512]

@TicketmasterUK how do I go about contacting you re buying tickets for @SimplyRedHQ Darlington 13/08/22. I need to ensure my mum, 83yrs young can gain access to seating area using her wheelchair. She has not got a disability so not entitled to accessible tickets but ❤️ mick

[LG @lindagreen1512]

@jet2tweets Hi, can I have another number to ring about a holiday I've booked. You have changed the hotel and I would like to speak to someone Currently I have been on the phone waiting for someone to answer for nearly 1 hour on 03333000737 option 7 or please pick up!!

[LG @lindagreen1512]

@TUIUK Please can you send me or direct me to your complaints policy and process. Many thanks

[LG @lindagreen1512]

@TUIUK please can you give me a number to ring to chase a compliant that I sent through on 02/09/21 via the online feedback, as the website stated. I received an email to say someone would contact WITHIN 14 days. It's been 16 days now and when trying to call, my call is dropped!!

[LG @lindagreen1512]

@TUIUK Hi Kim, thanks for replying. I have tried to escalate but this is the response I am getting:

[LG @lindagreen1512]

@TUIUK Thanks for that update, what about your complaints process, how does that work? If it says I will get a response within 14days and it goes over that?

[LG @lindagreen1512]

@TUIUK Please can someone respond to my complaint made 17days ago. I have send a direct message but still no response to my complaint. Thanks in advance

[LG @lindagreen1512]

@TUIUK I've send a direct message

[LG @lindagreen1512]

@TUIUK Yes will do

[LG @lindagreen1512]

@MartinSLewis I'm glad you got through to @TUIUK easy today. As you can see I was in the phone for just over 2 hours a few weeks ago and ended up putting the phone down ,😠😠 Surprised with @TUIUK 😠😠