5 days no flights Cancun to Toronto. 500+ people sleeping in terminal on Christmas and more coming. No hotels available, no updates, no flights, no way home. Crowd is getting upset. Apparently no pilots. @SunwingVacay@CBCToronto@CP24@blogTO@TorontoStar@JohnTory@fordnation
@Darrell72416952 @left_site I only travel once maybe every 3-5 years. Please take this up with the billionaires and high millionaires taking flights daily. The common person deserves some rights and protections when abroad. What Sunwing did to us was abhorrent.
Canadians are patient when it comes to weather disruptions but they rightly expect their airlines to keep them informed and to manage these disruptions smoothly. I am very concerned with the current situation with Sunwing Airlines.
@left_site We strongly believe they are going under. This is what travel agents told our group. But they are shifting the blame for all of us chaos onto weather.
Sunwing never got our family home. Our travel agent told us “Sunwing is not coming to help. They will never get you a flight. Get out asap on another flight.” So we did. Spent 4k out of pocket and got on an @airtransat flight.
@SunwingVacay WE GOT NO HELP FROM YOU! @airtransat GOT US OUT, BECAUSE YOU WOULD NOT COMMUNICATE WITH US! Our travel agent told us Sunwing is NOT coming to help us.
Somebody help us. Canadians who need to come home. 5 days, no flight, no updates and no help. People sleeping on airport floors. People screaming. Just got through customs and were about to board only to be told no crew and we have to go back and leave. @CBCNews@CP24
Sunwing Flight WG516 originally scheduled for the 21st, rescheduled for tonight at 7 and then 9…cancelled again. Supposed to take off tomorrow instead.
@SunwingVacay@vicajwani Why are you not helping people get rooms??? We are paying out of pocket, you never fulfilled your promise to help us get off the street today! Why???
@SunwingVacay@vicajwani LIARS! This happened before and we got to the airport 40 mins later only to be told the flight didn’t exist!!! We do not trust you or Nexus!!!!
@theOizSilent@_iz2y_@CityNewsTO@SunwingVacay You are ignorant in this situation! You don’t understand what has happened. Wait until the rest of the news comes out in the coming days.
Sunwing Airlines is misleading public to avoid paying compensations owed to passengers.
Sunwing must pay compensation within 30 days of receipt of request. It is the law: APPR, s. 19(4).
https://t.co/He4q3qpm1y
@taylorbachrach@XBarsalouDuval