LoopVOC

Voice of the Customer software designed to revolutionize the way SaaS companies collect, analyze, and respond to customer feedback.

[LoopVOC @LoopVoc]

Without access to customer feedback, we cannot change, we cannot grow, and we are destined to fail.

Learn how Loop is revolutionizing the way SaaS companies collect, analyze, and respond to customer feedback 👉 https://t.co/67rh3WD2eO

#CX #CustomerExperience

[LoopVOC @LoopVoc]

Above all other skills, strong communication has been ranked as the most important skill for Product Marketers.

https://t.co/7OWIy2AMiz

[LoopVOC @LoopVoc]

What can Revenue Operations teach us about Customer-Led Growth?

We chatted with @megheuer to find out.

https://t.co/ZjlQQxqEuj

[Stephanie Thum, PhD, CCXP @stephaniethum]

⚡️Customer feedback: 20 ways to get it wrong - according to Twitter's #CX pros

Tweets by @carriemaslen @VikkiEccles @nicoledblake @websrphr @LeslieO @CXpert @JoshVoC @stephaniethum @2seema1 @LoopVoc

https://t.co/to5uU2GRIx

[LoopVOC @LoopVoc]

Join us! @LaurenCulberts is LIVE now with @product_league talking about #productmanagement and #VoiceofCustomer >> https://t.co/MVcCARdjYP

[Christine Crandell @ChrisCrandell]

Came across a cool new #startup in #CX - @LoopVOC is a Voice of the Customer platform using more than just surveys. They -- We aggregate and analyze feedback from the places customers are giving it & use #AI to deliver real-time insights. Check them out.

[LoopVOC @LoopVoc]

@ChrisCrandell Thanks for the shoutout, Christine!

[LoopVOC @LoopVoc]

Only 15% of marketing organizations are considered high-performing.

We chatted with @msweezey about the steps the other 85% can take to catch up.

https://t.co/e2PHYGCgah

[LoopVOC @LoopVoc]

We're a company built on the belief that voices matter & that feedback fuels growth. Right now, we're prioritizing the voices of POC. It's time to listen, learn, & look inward. These anti-racism resources are a good place to start https://t.co/JQMkrn5OTe #BlackLivesMatter

[LoopVOC @LoopVoc]

Customer Marketing is more than just references and testimonials.

The best Customer Marketing teams power the customer value machine.

Watch @LaurenCulberts interview with @KevinKennethLau to learn more about elevating the role at your org.

https://t.co/2fEg6wL21x

[LoopVOC @LoopVoc]

In this new “normal”, we have to operate with a different set of governance and feedback loops. #CX is key, and everyone across the organization has to understand their role and their purpose to the #CustomerExperience

https://t.co/Dsgd2wydEj

[LoopVOC @LoopVoc]

It's time that we centralize customer feedback so that we can start seeing the truth holistically + using these insights to drive more impactful roadmap decisions.

https://t.co/brzKJnjQGP

#Voiceofcustomer #VOC #productmanagement #productmarketing

[LoopVOC @LoopVoc]

Identify customer feedback trends impacting retention & revenue.

This template will help you answer questions like:

✏️What common questions & issues do customers have?
✏️Where do customers struggle in product?
✏️What are customers commonly asking for?

https://t.co/BhDlayHWoo

[Churn FM @churnfm]

This week we have @LaurenCulberts, Co-Founder & CEO of @LoopVoc

We covered:
🛠️Why Lauren decided to build LoopVOC.
👍👎The dos and don'ts when transitioning from on-premise to the cloud
😷Keeping in touch with customers during a Pandemic

Full chat: https://t.co/buO7BWZYx5

[LoopVOC @LoopVoc]

🚨 New podcast 🚨

@LaurenCulberts chats with @andrewmichaelsa on @churnfm to discuss aligning feedback to understand our ideal customer profile and tackle churn.

Listen >> https://t.co/NnxXoHjiNp

[LoopVOC @LoopVoc]

@nychemarketing Thanks for sharing @nychemarketing!

[LoopVOC @LoopVoc]

Customer feedback has to be part of your culture.

Understanding the why behind what is and is not working is the context we need to make impactful decisions.

https://t.co/H7bcxTV8Qm

[LoopVOC @LoopVoc]

We're all adapting our strategies to best serve our customers.

But what are you doing to measure the impact of the decisions?

We have to stay flexible and use data to drive the next move.

https://t.co/ZbUvhCqdWt

[LoopVOC @LoopVoc]

Staying connected with customers means understanding what they need + how they feel.

Here's how to use text sentiment analysis to identify the common opportunities & risks across your customer base.

Pro tip: Loop can automate this at scale, for free.

https://t.co/sBIoadC1L9

[Jill Rowley @jill_rowley]

A little tough to type notes while running, but there’s so much goodness in this podcast with @bdeeter & @jeffiel, I did! Exactly why @LoopVoc will be used by every Customer Experience leader!! https://t.co/Wk4OFuVJsx

[LoopVOC @LoopVoc]

With customers under so much pressure, how can you reach out in an empathetic way to further conversations and prevent stalled deals?

@B2BTechCopy shares 5 ways to make your solution invaluable.

https://t.co/5RGCgBWwzM